WiFi: why not a diagram showing access points?

[Joe Zeff]

On 02/17/2011 04:43 AM, Timothy Murphy wrote:
>   they replied each time that the line was fine,
> and "the problem lies between modem and computer"
> (a phrase they seem to like).

A convenient cop-out IMAO.  I did tech support for a major ISP for over 
seven years and we were always expected to help our customers track down 
issues like that as best we could.