Developers responsibillity to Fedora Users

[Craig White]

On Thu, 2011-09-29 at 10:46 +0100, Andrew Haley wrote:
> On 09/29/2011 02:02 AM, Craig White wrote:
> > On Wed, 2011-09-28 at 15:15 +0100, Andrew Haley wrote:
> 
> >> I think you're missing the point.  A major goal of any leading-edge
> >> distro is to get feedback from users on new features.  In other words,
> >> getting negative feedback from users isn't a bug, it's a feature.
> > ----
> > sure - but let's not confuse excessive vocalizations by 15 people or so
> > to represent a significant percentage.
> 
> We don't have any real way to figure out how representative complaints
> are.  We can only act on what we hear: the squeaky wheel is the one
> that gets the grease, as ever.
----
I think you are now understanding why few developers monitor the various
users lists.
----
> 
> > I vaguely recall the mantra... it's not a bug if it's not in bugzilla -
> > does that not apply any more?
> 
> Huh?
----
are you that new to RH and Linux?
----
> 
> > Then of course, there's feedback appropriateness... perhaps you should
> > earmark a bugzilla page, a wiki page or a forum page for sound off
> > because the same people griping about the same things over and over
> > again on the mail list really denigrates the usefulness of the mail
> > list.
> 
> You and I don't get to decide how other people complain.  They're free
> to complain in any way they want.  If they think they're being ignored
> in one forum they'll find another.  All that we can decide is how we
> respond to their complaints.
----
OK - respond

Craig


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