att-uverse new, can't access internet

Terry Polzin foxec208 at wowway.com
Wed Oct 3 17:20:36 UTC 2012


On Wed, 2012-10-03 at 10:11 -0700, jackson byers wrote:
> >It'd be easier to follow this if you didn't abbreviate words so much
> >that I have to guess at what you're referring to.
> Will try not to use abbreviations at all.
> 
> >My next guess is that the 10 digit key is a pass key for authenticating
> >over an encrypted network, as many wireless links are, and should be.
> >Unencrypted wireless, or inadequately encrypted, is a major security
> >problem.
> 
> >Perhaps that device comes with a preconfigured access key, rather than
> >requiring you to enter your own personal keys into both sides of the
> >connection (router, and client computers).
> 
> I don't really understand your response here.
> To repeat, the imac is working, apparently with full internet access,
> via *wired* connection.  The prior use of wireless internet on the imac,
> has been turned off.
> 
> >>  Evidently necessary electronics parts needed for the uverse setup.
> >>   I only noticed them after the tech left.
> 
> >Hmm, well, if you can't tell us what they are, we can't offer any advice
> >about them.  Whether they have anything to do with the issues, or not.
> 
> >Are they power supplies for the rest of the devices, DSL/phone line
> >separation filters, soemthing else?
> 
>  will try to get sensible answers from att, will reply on that later.
> 
> 
> >> that 64.94.156.1 is no good, or stale, or???
> 
> >Is probably wrong.
> 
> YES, sorry, 'just' a typo on my part,
> it has always been 68.94.156.1
> which seems to say both of the DNS numbers I am using are valid.
> 
> 
> >For what it's worth, sometimes you can find out the name servers for
> >your ISP, by yourself.  It's common for name servers to have a "ns"
> >hostname in front of their domain name.  So, if I wanted to find out the
> >nameservers for a ficticious example.com ISP, I could try doing a query
> >like:  dig ns.example.com  Likewise, I could try ns1.example.com or
> >ns2.example.com, to see if they have other name servers, too.
> 
> > But, like I said
> >earlier on, if you have a wrong name server address in your resolv.conf
> >file listed before it, you will have problems.
> 
> >If you have wrong data in resolv.conf file, restarting NetworkManager
> >may cause your system to set up the network connection again, and find
> >out which DNS servers to use.  It'll probably rewrite the resolv.conf
> >file, and you can look for any changes to it.
> 
> This now appears not so, i.e. the data in resolv.conf appear correct.
> 
> bash-3.2$ dig ns1.pacbell.net
> 
> ; <<>> DiG 9.6-ESV-R4-P3 <<>> ns1.pacbell.net
> ;; global options: +cmd
> ;; Got answer:
> ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 2897
> ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
> 
> ;; QUESTION SECTION:
> ;ns1.pacbell.net.               IN      A
> 
> ;; AUTHORITY SECTION:
> pacbell.net.            7200    IN      SOA     ns1.pbi.net. postmaster.pbi.ne\
> t. 2012100300 3600 900 604800 7200
> 
> ;; Query time: 1071 msec
> ;; SERVER: 192.168.1.254#53(192.168.1.254)
> ;; WHEN: Wed Oct  3 09:26:10 2012
> ;; MSG SIZE  rcvd: 88
> 
> Does this tell me anything? is ns1.pbi.net a DNS number I could/should use?
> In addition to the two I now have?
> 
> 
> 
> I did pull the new modem power cable,
> after plugging back in the system took a while to come fully on.
> No help on internet:
> trying to start google chrome, still getting message invalid DNS.
> 
> 
> It seems I don't need to correct faults in the DNS numbers,
> so does it still make sense to  restart NetworkManager?
> Exactly how would I restart it?
> -- chkconfig?
> -- some systemd command?
> 
> I did pull the new modem power cable,
> after plugging back in the system took a while to come fully on.
> No help on internet:
> trying to start google chrome, still getting message invalid DNS.
> 
> thanks much for your continuing responses.
> Jack

A simple disconnect and reconnect of your wired connection should renew
it's IP address and /etc/resolv.conf else why not just reboot.



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