iptables fubared?

jdow jdow at earthlink.net
Mon Oct 8 01:55:53 UTC 2012



On 2012/10/07 16:12, Eddie G. O'Connor Jr. wrote:
> On 10/07/2012 05:17 PM, jdow wrote:
>> On 2012/10/07 13:33, Eddie G. O'Connor Jr. wrote:
>>> On 10/07/2012 04:27 PM, Joe Zeff wrote:
>>>> On 10/07/2012 01:17 PM, Eddie G. O'Connor Jr. wrote:
>>>>> On 10/07/2012 04:03 PM, Joe Zeff wrote:
>>>>>> On 10/07/2012 12:43 PM, jdow wrote:
>>>>>>> Eddie and Joe, there is nothing more frustrating than being in a
>>>>>>> critical
>>>>>>> hurry while a first string tech support guy rigidly follows the "is it
>>>>>>> plugged in" script.
>>>>>>
>>>>>> Yup!  That's why I always make sure that the member of the phone
>>>>>> firewall knows that I have ample experience on their side of the phone
>>>>>> and ask them to give me the same level of support they'd want if they
>>>>>> were calling in.  More often than not, all goes well after that.
>>>>> I agree with both of you, yes it seems that sometimes the helpdesk tech
>>>>> is just "going through the motions" and isn't really interested in
>>>>> helping you at all....they're just there for the pay check. Then you
>>>>> have those "gifted & talented" few......(The ones I like to call the
>>>>> "Scotty's" of IT. and if any of you have ever watched the original
>>>>> series of Star Trek you'd realize to whom I'm referring!)
>>>>
>>>> It's not so much a matter of only going through the motions, it's more that
>>>> most of the hell-desk droids and PFYs don't actually know anything about the
>>>> tech and all they're able to do is parrot the cheat-sheets. Now, you'd be
>>>> surprised what a good tech can do with cheat-sheets; I used to get people
>>>> telling me that it's plain that I must love Macs because I know so much about
>>>> them.  Imagine their surprise when I told them that I've never in my life so
>>>> much as touched one and was working strictly from a cheat-sheet.  Of course,
>>>> it helped that I understood what was going on and why we were doing things,
>>>> but I never mentioned that little bit of info to the callers.
>>>>
>>>> And, as far as Scotty goes, yes, I do remember the Original Star Trek, first
>>>> run.  I also know Bjo Trimble, the woman who was responsible for us getting
>>>> the third season.
>>>>
>>> Amen to THAT...and God Bless her for it!...(I used to run home from school to
>>> catch the episodes of it on Channel 5!.......(show's my TRUE age huh!?....)
>>
>> Child, eh? Those were the years I was a lousy date at least one night a
>> week while I was in college and even after I'd graduated - with an advanced
>> degree.
>>
>> {^.-}
> I guess I AM the "baby" in this bunch!....LoL! Hats off to you Sir!!!

I'll settle for Mam. (And I will admit to malice aforethought with my
relatively anonymous signature glyph, which while mutated dates back
to about '82.) It can be fun to rub salt into wounds as a guy discovers
he was done in by a mere girl. (Old age and treachery wins every time.)

{^_-}


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