Trouble starting webex in F20

[Rick Stevens]

On 05/01/2014 01:40 PM, Andrew Azores issued this missive:
> On 05/01/2014 04:27 PM, Chris Kottaridis wrote:
>>
>> On 05/01/2014 02:11 PM, Deepak Bhole wrote:
>>> * Chris Kottaridis <chriskot at quietwind.net> [2014-05-01 13:25]:
>>>> I have an F19 and an F20 host and when I try to start a webex on the
>>>> F20 host it doesn't work right. It works fine on the F19 machine.
>>>>
>>>> The symptom is that when I start the webex in F20 it sends up a
>>>> message about wanting to run an applet and I tell it yes it's OK to
>>>> run the applet. That doesn't come up on the F19 host. On the F19 the
>>>> icedtea icon pops up for a short time and then I get connected. I
>>>> don't see the icedtea icon pop up in F20.
>>>>
>>>> I did notice that icedtea is at 1.5 in F20, but at 1.4 for F19 and
>>>> there is some policy control added in 1.5. I set the policy to allow
>>>> all applets to do everything for the time being in the
>>>> .config/icedtea-web/security/java.policy file which the icedtea-web
>>>> man page says is the default policy file.
>>>>
>>>> Any ideas on what the difference might be between F19 and F20 would
>>>> be appreciated or pointer to a different group that could help.
>>>>
>>>> Sorry that I only have rather high level usage info, but so far
>>>> other then this issue with starting a webex everything seems OK that
>>>> I have tried so far.
>>>>
>>> Hi Chris,
>>>
>>> Is it possible for us to reproduce this? If so, what are the steps?
>> You'd need a webex account.
>
> Hmm, there's no way to reproduce it with the test meeting [0] ?
>
>>
>> After some more playing it seems the issue is when I try to share my
>> desktop it doesn't get shared in F20, but does in F19.
>
> So the Webex applet is successfully starting with both, then?
>
>>
>> That is what's so weird is it works like a champ in F19. I assume
>> there is just something missing, maybe something I need to install or
>> some permission or configuration setting. I haven't found anything in
>> any log files yet to help point to what the problem might be.
>>
>> When I connect to webex to start a session if I click on Activities I
>> see a webex icon of a ball that is half green and half blue and the
>> name is "sun-applet-PluginMain" on the activites list. After I click
>> on share desktop I see a second icon like that which says Atasjni on
>> the F19, but still only have the one on F20. So, it seems some app is
>> having trouble getting started when I click to share desktop. So, far
>> I haven't found any complaint in any log file though.
>>
>> Thanks
>> Chris Kottaridis
>
> Do you have any log files at all to share? You can also try launching
> your browser from terminal (assuming this is starting through a browser
> at all), and capture the output with a redirect or tee there.
>
> Also, just a note that IcedTea-Web 1.5 is available for Fedora 19 as
> well. Although if you appear to be having problems after the 1.5 update,
> I wouldn't recommend you update to it yet - not until we figure out
> what's going on here! With 1.5 on both Fedora 19 (native) and 20 (VM),
> Webex works fine, but I haven't tried this 'share desktop' functionality.
>
> [0] http://www.webex.com/test-meeting.html

Also check to see if there's perhaps a SELinux alert going along with
this. There may be changes to selinux configs that block sharing the
desktop.
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- Rick Stevens, Systems Engineer, AllDigital    ricks at alldigital.com -
- AIM/Skype: therps2        ICQ: 22643734            Yahoo: origrps2 -
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-         We have enough youth, how about a fountain of SMART?       -
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