OT Password problem -

[Bob Goodwin - Zuni, Virginia, USA]

On 08/07/15 19:59, jd1008 wrote:
>
>
> On 07/08/2015 03:47 PM, Bob Goodwin - Zuni, Virginia, USA wrote:
>>
>>
>> I bought a used Dell Latitude E4310 that I want to replace Windows7 
>> on with Fedora-22. Unfortunately the BIOS is locked and I do not have 
>> the admin password for it. A phone call to Dell was unproductive and 
>> none of the passwords offered in an on-line application work. Does 
>> anyone know what I can do to access this computer. I can return it, 
>> bought through Newegg, but it looks good so far, in new condition and 
>> the price is right. It even has a working battery.
>>
>> I considered opening it and removing the bios battery which I assume 
>> would return it to the default conditions which I believe is no 
>> password set.
>>
>> Any suggestions appreciated,
>>
>> Bob
>>
> Also, since you already have win7, the installed
> win7 is registered to your laptop.
> You might want to dd the win7 partition to a usb
> drive and save it.
> You might even be able to sell it along with the activation
> code on the sticker beneath the laptop.
>
.

I guess it might be good to save it, I'll probably give that a try.

However I rarely run Windows and I am lost when I do ...

I called Dell first, the first guy spoke good English and took all the 
information but did not handle the Latitude line and put me on to 
another whom I could barely understand but it was obvious that I need to 
establish ownership. I just filled out the data required at 
Dell.com/transfer, the address he provided. Dunno where that will go. I 
have tried other on-line avenues such as a Dell page that wants the 
service tag number and returns several passwords "that might work" but 
didn't.

Newegg's vendor is ZoomUSA, I only received the computer yesterday 
afternoon but will try contacting them later this morning.

As I probably mentioned, I would prefer not to return/exchange since it 
is used and this one looks to be in like new condition, odds are I would 
not do as well in an exchange.

Thanks,

Bob


-- 
Bob Goodwin - Zuni, Virginia, USA
http://www.qrz.com/db/W2BOD
box10  FEDORA-22/64bit LINUX XFCE