[PATCH] Use better instructions for IRC help

[Paul W. Frields]

On Wed, Apr 28, 2010 at 04:07:15PM -0400, Todd Zullinger wrote:
> Sijis Aviles wrote:
> > Oh right. Isn't that nick registration requirement recently added
> > because of the spam in the channel? I believe there was an upgrade
> > going on that would address this spamming. I wonder if that
> > restriction should be removed as its possible some folks don't want
> > to register just to ask a support question on IRC.
> 
> In #fedora, registration has been required for far longer.  I'm not
> sure it's required in most of the other fedora channels anymore, as
> the freenode issues seem to have died down after their recent server
> migration.

Good point, I had completely forgotten about nick registration there.
Sorry guys.

> Of course, whether registration should be required for support in
> #fedora is a valid question.  But IMO, it's not all that relevant as
> #fedora is quite often a hostile place to newcomers (thanks to
> numerous toxic regulars there).  It might be a good thing if new folks
> can't figure out how to register.  It could save them from being
> antagonized and blaming Fedora. :)
> 
> (That said, I haven't been following #fedora in the past month or so.
> If it has improved, that's great.  Every time I go there though, I get
> quickly annoyed and discouraged.)

The IRC ops kindly turned it off for a bit, but it proved to be
necessary because of spammers and other miscreants.  Really
unfortunate situation.

If you guys see someone abusing people in that IRC channel, let the
Fedora IRC ops know.  There are usually one or two around to help
quash major problems.  They also have a group mailing list you can
send email to if needed -- I believe it's irc-support-operators at .
Bring a log if you can.


-- 
Paul W. Frields                                http://paul.frields.org/
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