kde bug reporting assistant broken?

[Anne Wilson]

On Friday 19 March 2010 15:53:41 Thomas Janssen wrote:
> 2010/3/19 Anne Wilson <cannewilson at googlemail.com>:
> > On Friday 19 March 2010 12:10:14 Thomas Janssen wrote:
> >> On Fri, Mar 19, 2010 at 12:52 PM, Neal Becker <ndbecker2 at gmail.com> 
wrote:
> >> > Thomas Janssen wrote:
> >> >> On Fri, Mar 19, 2010 at 12:05 PM, Neal Becker <ndbecker2 at gmail.com>
> > 
> > wrote:
> >> >>> OK, second time I tried to report a bug.  It's not me.
> >> >>> 
> >> >>> After putting a sentence explaining what I was doing before the
> >> >>> crash, I get a dialog asking if I can tell some more.  I choose no.
> >> >>>  Then my only choice is quit of save the information - not send it
> >> >>> in.  And, if I pick save, and then I see it means save to a file,
> >> >>> and I cancel, the whole thing just quits.  This is exactly what
> >> >>> happened the last time. Really frustrating that I spent all the
> >> >>> effort to download debuginfo, check dups, and it was a complete
> >> >>> waste of time.
> >> >> 
> >> >> Means the information given wasn't enough for a good bugreport. The
> >> >> first sentence is kinda a header telling the general problem. The
> >> >> second (you said no) is where to give more information/telling what
> >> >> you did. Without that information (tell some more) it's not a useful
> >> >> bugreport. The behavior changed lately. Sending old style bugreports,
> >> >> without further information isn't possible any more AFAIK.
> >> > 
> >> > It should warn the user that if they say 'no, they can't give more
> >> > info' that it will close without sending the report!
> >> 
> >> Agreed.
> > 
> > Last time I saw it, it actually said if the bug report itself wasn't
> > useful, and offered to download debug packages to improve matters.  That
> > was only a couple of days ago.   Are you saying this isn't so any more?
> 
> That's still the same. We spoke about "additional information" or "can
> you tell what you did as it crashed". Forgot the exact wording.

But if it says it is not good enough, and you can't give any more information, 
what else do you want it to do?  I see no point in additional 'warnings' - the 
point is already made when it said that it is not useful.

Anne
-- 
KDE Community Working Group
New to KDE Software? - get help from http://userbase.kde.org
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 198 bytes
Desc: This is a digitally signed message part.
Url : http://lists.fedoraproject.org/pipermail/kde/attachments/20100319/e4fc172b/attachment.bin