kde bug reporting assistant broken?

Neal Becker ndbecker2 at gmail.com
Fri Mar 19 16:58:35 UTC 2010


Anne Wilson wrote:

> On Friday 19 March 2010 15:53:41 Thomas Janssen wrote:
>> 2010/3/19 Anne Wilson
>> <cannewilson at googlemail.com>:
>> > On Friday 19 March 2010 12:10:14 Thomas Janssen wrote:
>> >> On Fri, Mar 19, 2010 at 12:52 PM, Neal Becker
>> >> <ndbecker2 at gmail.com>
> wrote:
>> >> > Thomas Janssen wrote:
>> >> >> On Fri, Mar 19, 2010 at 12:05 PM, Neal Becker
>> >> >> <ndbecker2 at gmail.com>
>> > 
>> > wrote:
>> >> >>> OK, second time I tried to report a bug.  It's not me.
>> >> >>> 
>> >> >>> After putting a sentence explaining what I was doing before the
>> >> >>> crash, I get a dialog asking if I can tell some more.  I choose
>> >> >>> no.
>> >> >>>  Then my only choice is quit of save the information - not send it
>> >> >>> in.  And, if I pick save, and then I see it means save to a file,
>> >> >>> and I cancel, the whole thing just quits.  This is exactly what
>> >> >>> happened the last time. Really frustrating that I spent all the
>> >> >>> effort to download debuginfo, check dups, and it was a complete
>> >> >>> waste of time.
>> >> >> 
>> >> >> Means the information given wasn't enough for a good bugreport. The
>> >> >> first sentence is kinda a header telling the general problem. The
>> >> >> second (you said no) is where to give more information/telling what
>> >> >> you did. Without that information (tell some more) it's not a
>> >> >> useful bugreport. The behavior changed lately. Sending old style
>> >> >> bugreports, without further information isn't possible any more
>> >> >> AFAIK.
>> >> > 
>> >> > It should warn the user that if they say 'no, they can't give more
>> >> > info' that it will close without sending the report!
>> >> 
>> >> Agreed.
>> > 
>> > Last time I saw it, it actually said if the bug report itself wasn't
>> > useful, and offered to download debug packages to improve matters. 
>> > That
>> > was only a couple of days ago.   Are you saying this isn't so any more?
>> 
>> That's still the same. We spoke about "additional information" or "can
>> you tell what you did as it crashed". Forgot the exact wording.
> 
> But if it says it is not good enough, and you can't give any more
> information,
> what else do you want it to do?  I see no point in additional 'warnings' -
> the point is already made when it said that it is not useful.
> 
> Anne

No, I strongly disagree. I gave some info.  I have done these reports 
before.  It used to be that if you only gave a short description, it asked 
if you could give more info, and if you said no, it would continue the 
report.  Now it just quits without warning.



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