dormant bugs and our perception
Greg DeKoenigsberg
gdk at redhat.com
Wed Jan 2 21:11:56 UTC 2008
On Wed, 2 Jan 2008, Jeremy Katz wrote:
> One problem with this is that there tend to be a fair number of
> duplicate bugs filed. So fifty people triaging one bug a piece means
> that they don't catch those duplicates and treat them as such. Instead,
> they seem them as fifty separate bug reports.
>
> One big and important part of triaging is looking at the patterns which
> appear when you look at larger numbers of bugs. Both from the point of
> view of effectively handling issues as well as from the perspective of
> being able to provide information to developers as to what areas need
> work
Yep. I agree with the divide-and-conquer sentiment, but see more value in
dividing and conquering components. Like, say, have a person or a group
who handle triaging NetworkManager bugs. Establish areas of strength, and
then expand from there.
--g
--
Greg DeKoenigsberg
Community Development Manager
Red Hat, Inc. :: 1-919-754-4255
"To whomsoever much hath been given...
...from him much shall be asked"
More information about the advisory-board
mailing list