closing out old bugs of unmaintained releases
Paul W. Frields
stickster at gmail.com
Tue Jan 8 20:06:02 UTC 2008
On Tue, 2008-01-08 at 09:26 -0800, John Poelstra wrote:
> Jesse Keating said the following on 01/05/2008 04:47 AM Pacific Time:
> > On Sat, 05 Jan 2008 13:28:32 +0100
> > Thorsten Leemhuis <fedora at leemhuis.info> wrote:
> >
> >> In fact, something like the above is what I always do and did for my
> >> packages (and had to do, as I'm a package-monkey and no developer).
> >>
> >> IOW: if it's not a packaging bug or otherwise specific to Fedora I
> >> asked the reported to report the bug upstream, as the bug gets fixed
> >> for everyone then -- that includes other distributions and thus is
> >> the best for everyone and avoid double work in our current world with
> >> fivehundred-and-more distributions. If the reported didn't forward the
> >> bug upstream I did it if the bug looked worth forwarding.
> >
> > Except that as a maintainer it's one of your responsibilities to do
> > some of the upstream filing/tracking.
> >
>
> Agreed.
>
> And for someone where Fedora is their first experience with open source
> software it is disheartening and discouraging to go to the trouble to
> file a bug and then be told to that your effort was a waste of time
> because you "should have first searched for that same bug upstream and
> then reported a bug if you couldn't find it there." We're lucky enough
> that these people ran the gauntlet to get their bug in Fedora bugzilla,
> let alone expect them to figure where "upstream" is and how exactly to
> get there.
Couldn't have said this better myself.
> This seems a little reminiscent of the old school "go read the man page"
> response that helps and challenges some people, while turning off a
> greater number. We can't grow a bigger, more vibrant community if we
> dis the people trying to get involved and help.
+1! Fedora has come a *very* long way respecting the community of
developers and packagers. Now we need to get even better at welcoming a
broader community of users, not the least of which are those who take
the time to do that which we passionately implore of them -- "File a
bug! File a bug! File a bug!"
--
Paul W. Frields, RHCE http://paul.frields.org/
gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233 5906 ACDB C937 BD11 3717
Fedora Project: http://pfrields.fedorapeople.org/
irc.freenode.net: stickster @ #fedora-docs, #fedora-devel, #fredlug
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