Maintainer Responsibilities

[Ralf Corsepius]

Michael Schwendt wrote:
> On Wed, 03 Jun 2009 05:09:49 +0200, Ralf wrote:
> 
>> Kevin Kofler wrote:
>>> Steve Grubb wrote:
>>>> I don't want to start a long thread, but just to ask a couple questions
>>>> for my own clarification. Does a maintainer's responsibilities end with
>>>> packaging bugs? IOW, if there is a problem in the package that is _broken
>>>> code_ do they need to do something about it or is it acceptable for them
>>>> to close the bug and say talk to upstream?
>>> It's the reporter's job to report the bug upstream when asked to do so.
>> I disagree. Reporters are "users" - "customers" if you like to.
> 
> Consumers. Consumers of a product. 
No. I used the word "customers" on purpose.

I consider users (esp. bug reporters) not to be "the dumb pigs eating 
the hog wash they get for free", or "clueless comsumer masses" aborbing 
anything they don't pay for with money, but them to be the foundation of 
your work and them to be valuable business partners, paying in 
immaterial payment (e.g. feedback, such as bug reports).


Ralf