Better irc policies?
adamwill at fedoraproject.org
Tue Oct 13 21:36:08 UTC 2015
On Mon, 2015-06-15 at 11:22 +0100, Richard W.M. Jones wrote:
> On Wed, Jun 10, 2015 at 01:50:31PM -0700, Gerald B. Cox wrote:
> > On Wed, Jun 10, 2015 at 1:27 PM, Andreas Tunek <andreas.tunek at gmail
> > .com>
> > wrote:
> > > Yeah, you have to do a lot of quite complicated stuff before you
> > > can
> > > register and get any support via irc. To register to this mailing
> > > list
> > > you just send an email (or can you fill in a form as well).
> > >
> > Complicated is relative. If you don't understand how it works,
> > it's best
> > to research. There
> > are many guides a google search away.
> > IRC can be helpful for support, but being interactive you're
> > assuming that
> > someone is standing by
> > waiting for you to ask a question - which may or may not be the
> > case. IRC
> > is more functional for online
> > meetings and group discussions. Mailing lists, forums, bugzilla,
> > etc. are
> > better for support and investigation of issues.
> Also IRC is either not archived and made searchable, or where it is
> archived it's usually hard to follow the conversation thread.
> Therefore we answer questions on IRC over and over and over again.
> (In #libguestfs I try to add such questions to our FAQ, when I have
> the time and remember to do it). https://ask.fedoraproject.org or
> mailing lists are a much better solution.
To set the cat among the pigeons a bit, it'd sure be interesting to
consider setting up one of the F/OSS Slack-alikes for Fedora use...of
course, there's a question of at what point we have too many tools.
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