Marketing Trac - A little introduction!
Mel Chua
mel at redhat.com
Mon Mar 22 16:28:33 UTC 2010
<snip the best and most thorough introduction to Trac usage I've ever
seen - thank you, Robyn!>
> Also - I think it would be a great idea to have a Trac SOP for
> marketing - how to get to the Marketing Trac, how we use it, the
> basics of looking at tickets, creating tickets, closing tickets, etc.
> Things like "who do i have to talk to to get additional categories
> created," documenting who the current administrators are, etc. would
> probably also be helpful for those new to Trac. If anyone is feeling
> bold and would like to create their first ticket - this is a great
> opportunity. Feel free to assign it to me - and drop a line in
> response to this email saying it's been created, and list the ticket
> number!
I was about to do this, then realized it'd be a good thing for someone
else who hasn't used Trac yet to do - I'd be happy to walk folks through
this on IRC if they like (mchua on #fedora-mktg).
Something else I've seen done to good effect - keeping meeting agenda
items in Trac (tag the ticket with the keyword 'meeting' and using that
for a queue). I've found that wiki pages are personally easier for me to
look at and update, but if we *really* want to push Trac usage we could
try that out as well.
--Mel
More information about the marketing
mailing list