How to treat trolls

[Joerg Simon]

On 18.12.2012 13:12, Gabriele Trombini wrote:
> Hi,
> banning is not a good way IMHO.
> If you begin to ban, for any reason, people can think that this is your
> way to handle issues when you're in trouble.
> I prefer the admin makes a public advice, pointing out that he's a
> troll, telling him that next posts will be erased if he will not stop.

again, banning in social media is different from other eco-systems - and
is normally not a good way - because this gives them a challenge to come
back and it gives them too much attention ;) - i think we give him too
much attention already ;)

And IMHO, if you really have to block or ban him, do it with less
excitement around it as possible - because trolls are emotional
atrophied people and will love the fuss


cu Joerg
-- 
Joerg (kital) Simon
jsimon at fedoraproject.org
http://fedoraproject.org/wiki/JoergSimon
http://kitall.blogspot.com
Key Fingerprint:
3691 0989 2DCA 58A2 8D1F 2CAC C823 558E 5B5B 5688

-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 261 bytes
Desc: OpenPGP digital signature
URL: <http://lists.fedoraproject.org/pipermail/marketing/attachments/20121218/1080efcf/attachment.sig>