How to treat trolls

Joerg Simon jsimon at
Tue Dec 18 15:53:26 UTC 2012

On 18.12.2012 13:12, Gabriele Trombini wrote:
> Hi,
> banning is not a good way IMHO.
> If you begin to ban, for any reason, people can think that this is your
> way to handle issues when you're in trouble.
> I prefer the admin makes a public advice, pointing out that he's a
> troll, telling him that next posts will be erased if he will not stop.

again, banning in social media is different from other eco-systems - and
is normally not a good way - because this gives them a challenge to come
back and it gives them too much attention ;) - i think we give him too
much attention already ;)

And IMHO, if you really have to block or ban him, do it with less
excitement around it as possible - because trolls are emotional
atrophied people and will love the fuss

cu Joerg
Joerg (kital) Simon
jsimon at
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