reporting bugs upstream : nothing on the wiki?

[Ankur Sinha]

On Thu, 2010-07-15 at 01:03 -0400, Jonathan Kamens wrote:
> On 07/14/2010 06:25 AM, Ankur Sinha wrote:
> > I'm not making assumptions here.
> But then you go on to do exactly that:
> > Bugzillas are designed to be easy to
> > use for new reporters (at least that's the way I think of them). I'm
> > sure upstream will not use "a bugzilla that takes several hours to file
> > a bug report."
> There are many, many computer users for whom bugzillas are not, and 
> never will be, easy to use.

I have something in mind for such users. Lets see. 

> 
> One point I think Jóhann is trying to make is that there are many Fedora 
> package maintainers who are too quick to upstream and close tickets, and 
> he is concerned that if we produce documentation and guidelines 
> emphasizing upstreaming over Fedora taking ownership of issues and 
> getting them resolved, the problem will get worse.
> 
> Another point I think he's trying to make is that each time a Fedora 
> package maintainers upstreams and closes a ticket, it damages Fedora's 
> reputation. True, the damage from each individual incident could be 
> quite small, but it all adds up.
> 
> I think what Jóhann is hoping for, and I am hoping for it as well, is 
> that you go into what you are doing with your eyes open to these issues. 
> If the effort you are embarking on is not done carefully and properly, 
> there's a good chance that the negative side-effects, in terms of 
> increasing the amount of inappropriate upstreaming, will outweigh any 
> benefit.
> 
>    jik
> 

hey,

I'm going to be mailing the list and keeping you folks up to date with
whatver I do. Please comment and let me know if I'm going the right
way. 

Thanks!
Ankur