Libreoffice doesn't get printers

[Gianluca Cecchi]

On Wed May 18 14:39:06 UTC 2011 Jóhann B. Guðmundsson wrote:

>On 05/18/2011 02:28 PM, Brian C. Huffman wrote:
>> Nevermind.  Apparently I just needed to stop and restart office.:-(
>
>Hum I would actually think that was an bug.

In my case I was totally unable to add a network printer from the
System settings -> printers tool.
I unlock, select + and enter a network ip or anything else I see a
"getting devices" information on bottom right of the window but after
few seconds the window returns to the original initial state.
In my case the only way to add the printer was to open the browser at
http://localhost:631 cupsd service and add from there (even if it was
particularly slow... in respect with previous "add printers"
experiences from web page)

The only lines I saw in /var/log/messages when trying to add the
printer from the menu option were:
May 19 10:45:48 ope46 dbus: [system] Activating service
name='net.reactivated.Fprint' (using servicehelper)
May 19 10:45:48 ope46 dbus: [system] Successfully activated service
'net.reactivated.Fprint'
May 19 10:46:26 ope46 dbus: [system] Activating service
name='net.reactivated.Fprint' (using servicehelper)
May 19 10:46:26 ope46 dbus: [system] Successfully activated service
'net.reactivated.Fprint'
May 19 10:46:38 ope46 dbus: [system] Activating service
name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper)
May 19 10:46:38 ope46 dbus: [system] Successfully activated service
'org.opensuse.CupsPkHelper.Mechanism'
May 19 10:47:18 ope46 dbus: [system] Activating service
name='org.opensuse.CupsPkHelper.Mechanism' (using servicehelper)
May 19 10:47:18 ope46 dbus: [system] Successfully activated service
'org.opensuse.CupsPkHelper.Mechanism'


When creating printer from cups web page a few minutes later  that was
successfull but very slow, I can find this in /var/log/cups/error_log
file:
W [19/May/2011:10:54:19 +0200] failed to CreateProfile:
org.freedesktop.DBus.Error.NoReply:Message did not receive a reply
(timeout by message bus)
W [19/May/2011:10:54:19 +0200] failed to CreateProfile:
org.freedesktop.DBus.Error.NoReply:Message did not receive a reply
(timeout by message bus)
W [19/May/2011:10:54:19 +0200] failed to CreateDevice:
org.freedesktop.DBus.Error.NoReply:Message did not receive a reply
(timeout by message bus)
W [19/May/2011:10:54:44 +0200] failed to CreateProfile:
org.freedesktop.DBus.Error.NoReply:Did not receive a reply. Possible
causes include: the remote application did not send a reply, the
message bus security policy blocked the reply, the reply timeout
expired, or the network connection was broken.
W [19/May/2011:10:55:09 +0200] failed to CreateProfile:
org.freedesktop.DBus.Error.NoReply:Did not receive a reply. Possible
causes include: the remote application did not send a reply, the
message bus security policy blocked the reply, the reply timeout
expired, or the network connection was broken.

and these in /var/log/mesages:
May 19 10:54:18 ope46 dbus: [system] Activating service
name='org.freedesktop.ColorManager' (using servicehelper)
May 19 10:54:18 ope46 dbus: [system] Successfully activated service
'org.freedesktop.ColorManager'
May 19 10:54:19 ope46 abrt[7319]: saved core dump of pid 7316
(/usr/libexec/colord) to
/var/spool/abrt/ccpp-2011-05-19-10:54:18-7316.new/coredump (18477056
bytes)
May 19 10:54:19 ope46 abrtd: Directory 'ccpp-2011-05-19-10:54:18-7316'
creation detected
May 19 10:54:19 ope46 dbus: [system] Activating service
name='org.freedesktop.ColorManager' (using servicehelper)
May 19 10:54:19 ope46 dbus: [system] Successfully activated service
'org.freedesktop.ColorManager'
May 19 10:54:19 ope46 abrt[7325]: not dumping repeating crash in
'/usr/libexec/colord'
May 19 10:54:19 ope46 dbus: [system] Activating service
name='org.freedesktop.ColorManager' (using servicehelper)
May 19 10:54:19 ope46 dbus: [system] Successfully activated service
'org.freedesktop.ColorManager'
May 19 10:54:19 ope46 abrt[7330]: not dumping repeating crash in
'/usr/libexec/colord'
May 19 10:54:19 ope46 dbus: [system] Activating service
name='org.freedesktop.ColorManager' (using servicehelper)
May 19 10:54:19 ope46 dbus: [system] Successfully activated service
'org.freedesktop.ColorManager'
May 19 10:54:20 ope46 abrtd: New dump directory
/var/spool/abrt/ccpp-2011-05-19-10:54:18-7316, processing

HIH giving a smarter experience in managing not local printers.
Let me know if I had to open (or update an existing) bug

BTW: as son as the printer was added, firefox was right able to use
it, instead a preopened libreoffice spreadsheet  window was not...
After closing and reopening libreoffice, it was able to use the new printer.

Gianluca