Should we update our bug reporting procedures/process ?

[Tim Flink]

On Fri, 01 Nov 2013 10:12:32 +0000
"Jóhann B. Guðmundsson" <johannbg at gmail.com> wrote:

> 
> On 11/01/2013 10:03 AM, Alexander Todorov wrote:
> > Hi folks,
> > recently OpenSource.com published an article of mine explaining why 
> > users should take the extra step to submit a bug:
> > http://opensource.com/business/13/10/user-guide-bugs-open-source-projects
> >
> >
> > It is based on real event, which happened to me during Fedora test 
> > days last month. The comments after the article are very
> > interesting. Please take a look at them.
> >
> >
> > Re-reading my article and comments today got me thinking if we need
> > to change something wrt Bugzilla. It appears that users may be
> > having difficulties with it. Any ideas, comments, rants?
> 
> There is nothing in that area that is not already known or trying to
> be addressed.

Apologies if this comes across as me picking on you specifically but one
of the articles linked from the one Alex wrote was:

http://opensource.com/life/12/3/its-scary-join-open-source-project

I'm not saying that Alex is new, but you could have elaborated a
bit more or at least been a bit less dismissive in your tone.

"be excellent to each other"

Tim
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