Should we update our bug reporting procedures/process ?

[moshe nahmias]

I think that some of the problem is that you have to register to file a
bug. There is no reason to register if you just want the developer to know
there is a bug and from then on no interaction unless needed.
I understand why there is a need to be able to contact the reporter and ask
for more info, but that can be done by getting your email. If more info is
needed then the system can send mail for more info or something.

BTW, on the page of infrastructure fedora bug tracker I saw there is a need
for perl hackers, I know some perl and want to contribute.

Moshe


On Fri, Nov 1, 2013 at 7:14 PM, Tim Flink <tflink at redhat.com> wrote:

> On Fri, 01 Nov 2013 10:12:32 +0000
> "Jóhann B. Guðmundsson" <johannbg at gmail.com> wrote:
>
> >
> > On 11/01/2013 10:03 AM, Alexander Todorov wrote:
> > > Hi folks,
> > > recently OpenSource.com published an article of mine explaining why
> > > users should take the extra step to submit a bug:
> > >
> http://opensource.com/business/13/10/user-guide-bugs-open-source-projects
> > >
> > >
> > > It is based on real event, which happened to me during Fedora test
> > > days last month. The comments after the article are very
> > > interesting. Please take a look at them.
> > >
> > >
> > > Re-reading my article and comments today got me thinking if we need
> > > to change something wrt Bugzilla. It appears that users may be
> > > having difficulties with it. Any ideas, comments, rants?
> >
> > There is nothing in that area that is not already known or trying to
> > be addressed.
>
> Apologies if this comes across as me picking on you specifically but one
> of the articles linked from the one Alex wrote was:
>
> http://opensource.com/life/12/3/its-scary-join-open-source-project
>
> I'm not saying that Alex is new, but you could have elaborated a
> bit more or at least been a bit less dismissive in your tone.
>
> "be excellent to each other"
>
> Tim
>
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