HP warranty

[Konstantin Svist]

David L. Gehrt wrote:
> For the past  couple of months I have  been having intermittent, serious
> problems  with  my  firewall/gateway  machine which  have  disrupted  my
> network (especially  email) which caused  me to get suspended  from this
> list.
>
> The  end result was  the replacement  with an  unused system  which then
> suffered a catastrophic disk failure,  and resulted in my purchase of my
> first complete system from a  major vendor, HP.  Before this acquisition
> I spent  the past 20 years getting  parts from Fry's and  other Bay Area
> stores, and assembling systems on my  own.  When I tried to register the
> hardware I had some problems  relating to the failure of Internet access
> to an  HP computer  system.  I called  the tech  support line to  do the
> thing, but I aborted this call when  I was told by a tech support person
> AND his supervisor  that I would be ineligible  for tech support because
> about the  first thing  I did with  the system  was blow away  Vista and
> installed Fedora Linux (FC6, not F7 or F8).
>
> I am  interested in discovering whether  others have heard  of this crap
> and how people were able to deal with this issue.
>   

I've had an HP laptop for a long time and have had a lot of problems 
with it. Regardless, every time I would bring it in for service, I would 
format the HD or put in a blank one. They never complained.

Note: I had a CompUSA warranty - which basically meant they take care of 
shipping & such and warranty was extended by a few years. This is not 
really relevant in this case, though.