Bug triage resulting in no fixes

[Michael Schwendt]

On Mon, 18 Jan 2010 10:35:11 -0500, Bill wrote:

> I note that bugs are being marked as duplicates without regard to 
> anything but age. This results in blocked bugs never getting fixed:
>   abrt reports a bug, like crashes in metacity
>   bug is reassigned to pulseaudio
>   PA asks for glibc version
>   bug is marked as NEEDINFO - and if the submitter doesn't respond there 
> it dies
>   abrt reports a bug from another submitter
>   2nd report gets request for glibc version
>   2nd submitter provides same
>   triage comes along and marks 2nd bug DUP of 1st and closes
>   now both reports, and any subsequest reports are hung on the 1st
> Suggestion:
>   do not mark anything as a dup of a bug which is in NEEDINFO status
> 
> Example: https://bugzilla.redhat.com/show_bug.cgi?id=551055
>   blocked for almost three weeks, other reports being marked as dup of it

Bill, why not get a Fedora Account and join the Bug Zappers, so
you would get more privileges in bugzilla to correct such mistakes?

http://fedoraproject.org/wiki/BugZappers
http://fedoraproject.org/wiki/BugZappers/Joining