xsane problem -

[Bob Goodwin]

On 17/02/12 22:18, T.C. Hollingsworth wrote:
>
> On Feb 17, 2012 4:28 PM, "Bob Goodwin" <bobgoodwin at wildblue.net> wrote:
> >
> >   This is a new install F-16/64 recently updated. Xsane is unable to
> >   detect the HP Scanjet 5370c scanner. Reports "no devices available."
> >
> >   It appears to be detected as a USB device:
> >
> >       [bobg at box6 ~]$ lsusb
> >       Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> >       Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> >       Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> >       Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> >       Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> >       Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse
> >       (4-button)
> >       Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet 
> 5300c/5370c
> >
> >   I do not usually have trouble getting this scanner working, normally
> >   just yum install xsane and it's ready to go. Not so today however
> >   and of course I needed it working half an hour ago!
> >
> >   Need help troubleshooting.
>
> Try installing the 'hplip' and 'hplip-gui' packages, then run the 
> `hp-setup` utility.
>
> I recently set up an HP combination scanner/printer, and while CUPS 
> picked up the printer the second I plugged it in, the scanner needed 
> that to work.
>
> HTH.
> -T.C.
>

    Did that before posting my message. hp-setup finds the HP-6840 on my
    LAN when I give it the address, not before, but can not find
    anything on the USB, reports "no device found," not even when I give
    it the ID "03f0:0701."

    I'm beginning to suspect the scanner has died.

    I have posted on the Sane mailing list this morning. Perhaps it
    could be a missing driver problem?

    Tnx,

    Bob