xsane problem -

fred smith fredex at fcshome.stoneham.ma.us
Sat Feb 18 17:24:00 UTC 2012


On Sat, Feb 18, 2012 at 09:36:00AM -0500, Bob Goodwin wrote:
> On 17/02/12 22:18, T.C. Hollingsworth wrote:
> >
> >On Feb 17, 2012 4:28 PM, "Bob Goodwin" <bobgoodwin at wildblue.net> wrote:
> >>
> >>   This is a new install F-16/64 recently updated. Xsane is unable to
> >>   detect the HP Scanjet 5370c scanner. Reports "no devices available."
> >>
> >>   It appears to be detected as a USB device:
> >>
> >>       [bobg at box6 ~]$ lsusb
> >>       Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> >>       Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> >>       Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> >>       Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> >>       Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> >>       Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse
> >>       (4-button)
> >>       Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet 
> >5300c/5370c
> >>
> >>   I do not usually have trouble getting this scanner working, normally
> >>   just yum install xsane and it's ready to go. Not so today however
> >>   and of course I needed it working half an hour ago!
> >>
> >>   Need help troubleshooting.
> >
> >Try installing the 'hplip' and 'hplip-gui' packages, then run the 
> >`hp-setup` utility.
> >
> >I recently set up an HP combination scanner/printer, and while CUPS 
> >picked up the printer the second I plugged it in, the scanner needed 
> >that to work.
> >
> >HTH.
> >-T.C.
> >
> 
>    Did that before posting my message. hp-setup finds the HP-6840 on my
>    LAN when I give it the address, not before, but can not find
>    anything on the USB, reports "no device found," not even when I give
>    it the ID "03f0:0701."

Butting in late,... wondering if lsusb shows the scanner?

> 
>    I'm beginning to suspect the scanner has died.
> 
>    I have posted on the Sane mailing list this morning. Perhaps it
>    could be a missing driver problem?
> 
>    Tnx,
> 
>    Bob

-- 
---- Fred Smith -- fredex at fcshome.stoneham.ma.us -----------------------------
                      The eyes of the Lord are everywhere, 
                    keeping watch on the wicked and the good.
----------------------------- Proverbs 15:3 (niv) -----------------------------


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