Can't boot Linux after motherboard change

Bill Shirley bshirley at memphis.apirx.biz
Thu Jul 12 08:33:54 UTC 2012


No $$$ out of pocket but what about your wasted time?  Dell should be 
glad you don't charge them for that.

Bill


On 7/11/2012 10:38 PM, Paolo Galtieri wrote:
>
>
> On Wed, Jul 11, 2012 at 4:22 PM, Joe Zeff <joe at zeff.us 
> <mailto:joe at zeff.us>> wrote:
>
>     On 07/11/2012 03:59 PM, Paolo Galtieri wrote:
>
>         I talked with the Dell tech and he told me that in fact the
>         heat sink he
>         did not put back was important,  The part has been ordered and
>         hopefully
>         it will fix the problem.
>
>
>     I hope that you have some sort of record that the Dell tech told
>     you that the heat sink wasn't important.  If he tries to charge
>     you anything for the repairs, you should take this to Dell, and
>     that record will keep it from being simply your word against his.
>
>
> Fortunately this is all covered under warranty so nothing is coming 
> out of my pocket.  I hate to have to pay for all this work.
>
> Paolo
>
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