E-mail image problem - Correction

[Bob Goodwin - Zuni, Virginia, USA]

On 20/06/12 21:32, Ed Greshko wrote:
> On 06/21/2012 09:26 AM, Bob Goodwin - Zuni, Virginia, USA wrote:
>> On 20/06/12 21:00, Ed Greshko wrote:
>>> On 06/21/2012 08:55 AM, Bob Goodwin - Zuni, Virginia, USA wrote:
>>>> On 20/06/12 20:03, Ed Greshko wrote:
>>>>> On 06/21/2012 04:56 AM, Bob Goodwin - Zuni, Virginia, USA wrote:
>>>>>>       He says he sent that from his phone but he tried from his computer
>>>>>>       earlier and just over the last few days I've had several episodes
>>>>>>       like that from several correspondents, all running some version of
>>>>>>       Windows.
>>>>>>
>>>>>>       Any thoughts on what is wrong?
>>>>> You say the other side is running various versions of windows....  Have you seen or
>>>>> have you gotten any emails with images from non-windows users?
>>>>      Not since this problem became manifest, only Windows, I can get
>>>>      someone to send an image from a Mac as a test. Probably later
>>>>      tonight or tomorrow.
>>> Would it be acceptable for someone from this list to send you an image file?
>>     Anything to help define the cause. I do keep it set not to download
>>     messages larger than 350 kb, which means I have to click to download
>>     the image files in question but that has never been a problem in the
>>     past.
> You could even send messages to yourself....
>
>>> Do you have it configured for keeping emails on gmail?  If so, what happens if you
>>> use their web GUI to check your emails?
>>>
>>     I had to look, but yes it is set to leave messages on their server,
>>     I don't usually do that but I've been testing another computer F-17,
>>     and that must have seemed like a good idea at the time? Easy enough
>>     to change if you think it might cause trouble but again this is all
>>     stuff I've done in the past without running into problems.
>>
> So, to confirm, you go to the web gui and the images are OK?
>
> FWIW, I don't use POP I use IMAP.  However, some of my friends use POP and they
> always keep their message on gmail as a "backup".  So, I would not advise changing
> that setting and don't think it has any effect on your problem.
>
>
>

    Ok, I have the same problem with the image file received in
    Thunderbird but if I go to the gmail web mail page I can view the
    image file, a garden scene.

    I had to jump through hoops to get to my gmail account, apparently
    they've changed their security routine and I had to type those dizzy
    letters and register again. I know I looked there when this problem
    first began and did not have to go through that.

    I think I will try some further tests sending images to myself as
    you suggested.

    Thanks for the help.

    Bob



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