att-uverse new, can't access internet

jackson byers byersjab at gmail.com
Wed Oct 3 17:11:47 UTC 2012


>It'd be easier to follow this if you didn't abbreviate words so much
>that I have to guess at what you're referring to.
Will try not to use abbreviations at all.

>My next guess is that the 10 digit key is a pass key for authenticating
>over an encrypted network, as many wireless links are, and should be.
>Unencrypted wireless, or inadequately encrypted, is a major security
>problem.

>Perhaps that device comes with a preconfigured access key, rather than
>requiring you to enter your own personal keys into both sides of the
>connection (router, and client computers).

I don't really understand your response here.
To repeat, the imac is working, apparently with full internet access,
via *wired* connection.  The prior use of wireless internet on the imac,
has been turned off.

>>  Evidently necessary electronics parts needed for the uverse setup.
>>   I only noticed them after the tech left.

>Hmm, well, if you can't tell us what they are, we can't offer any advice
>about them.  Whether they have anything to do with the issues, or not.

>Are they power supplies for the rest of the devices, DSL/phone line
>separation filters, soemthing else?

 will try to get sensible answers from att, will reply on that later.


>> that 64.94.156.1 is no good, or stale, or???

>Is probably wrong.

YES, sorry, 'just' a typo on my part,
it has always been 68.94.156.1
which seems to say both of the DNS numbers I am using are valid.


>For what it's worth, sometimes you can find out the name servers for
>your ISP, by yourself.  It's common for name servers to have a "ns"
>hostname in front of their domain name.  So, if I wanted to find out the
>nameservers for a ficticious example.com ISP, I could try doing a query
>like:  dig ns.example.com  Likewise, I could try ns1.example.com or
>ns2.example.com, to see if they have other name servers, too.

> But, like I said
>earlier on, if you have a wrong name server address in your resolv.conf
>file listed before it, you will have problems.

>If you have wrong data in resolv.conf file, restarting NetworkManager
>may cause your system to set up the network connection again, and find
>out which DNS servers to use.  It'll probably rewrite the resolv.conf
>file, and you can look for any changes to it.

This now appears not so, i.e. the data in resolv.conf appear correct.

bash-3.2$ dig ns1.pacbell.net

; <<>> DiG 9.6-ESV-R4-P3 <<>> ns1.pacbell.net
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 2897
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;ns1.pacbell.net.               IN      A

;; AUTHORITY SECTION:
pacbell.net.            7200    IN      SOA     ns1.pbi.net. postmaster.pbi.ne\
t. 2012100300 3600 900 604800 7200

;; Query time: 1071 msec
;; SERVER: 192.168.1.254#53(192.168.1.254)
;; WHEN: Wed Oct  3 09:26:10 2012
;; MSG SIZE  rcvd: 88

Does this tell me anything? is ns1.pbi.net a DNS number I could/should use?
In addition to the two I now have?



I did pull the new modem power cable,
after plugging back in the system took a while to come fully on.
No help on internet:
trying to start google chrome, still getting message invalid DNS.


It seems I don't need to correct faults in the DNS numbers,
so does it still make sense to  restart NetworkManager?
Exactly how would I restart it?
-- chkconfig?
-- some systemd command?

I did pull the new modem power cable,
after plugging back in the system took a while to come fully on.
No help on internet:
trying to start google chrome, still getting message invalid DNS.

thanks much for your continuing responses.
Jack


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