Fedora website redesign Help page

[Sijis Aviles]

2010/9/22 Máirín Duffy <duffy at fedoraproject.org>

> Hi Jef!
>
> On Wed, 2010-09-22 at 15:41 +0200, Jef van Schendel wrote:
> > Hi guys,
> >
> > This morning I've been working on the redesigned Fedora Help page.
> > This is what I've got so far:
> >
> >
> http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.png
> >
> http://schendje.fedorapeople.org/fedorahelp/helpfpo-redesign-2010_mockup1.svg
> > (source)
> >
> > The idea is that first, the most frequently asked questions are
> > displayed. If a user's question isn't in there, he or she can search
> > the Documentation. Then, if it still can't be found, the user can take
> > action him or herself and ask the question on IRC, the mailing list or
> > the Fedora Forums.
> >
> > What do you think? Does this order make sense? Have I the main support
> systems?
>
> This is great! One thing I would throw in there - maybe make it a second
> column in the FAQ section - is the common bugs list which I believe gets
> updated every release with the most frequently-reported issues & has
> workarounds listed where possible -
>
> http://fedoraproject.org/wiki/Bugs/Common
>
> I think if we can work that in somehow then this page is pretty perfect!
>
> :)
>
> ~m
>
>
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>

Good point. I think the page looks great and it gives the visitor explicit
directions on what to follow.

Jef did mention on IRC that a "submitting a bug report" may be relevant on
this page too. I would think possibly as step #4. Any thoughts around that?

Sijis
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