#74:
ask.fedoraproject.org in the channel topic
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Reporter: sundaram | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 14
Version: | Severity: Neutral
Resolution: | Keywords:
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Comment (by sundaram):
The obvious difference from
fedorasolved.org is that ask.fp.o is for
question and answer forum where one can post questions and get support and
discuss issues while
fedorasolved.org seems more suitable for static
longer length articles. If you want to shorten the length of the topic,
consider using a url shortener like ur1.ca. I don't know how many people
pay any attention to the topic but I think the people who come to IRC for
help is the kind of audience I would like to see benefiting from ask. I
have explained in more detail at
https://mether.wordpress.com/2011/07/16
/the-case-for-ask-fedora/.
I have spend my time in #fedora for several years and I think there is a
support burnout problem where some regulars spend quite sometime helping
out and troubleshooting tedious issues but that valuable knowledge gets
lost or the expertise is not accessible via search engines later on or
other ways the Fedora community would look for help. My goal on setting
up this infrastructure for Fedora is in part to alleviate this issue.
--
Ticket URL: <
https://fedorahosted.org/irc-support-sig/ticket/74#comment:3>
irc-support-sig <
irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
irc.freenode.net