[irc-support-sig] #126: very unfriendly and harsh attitude

[fedora-badges]

#126: very unfriendly and harsh attitude
---------------------+------------------------
Reporter:  adamt     |       Owner:
    Type:  feedback  |      Status:  new
Priority:  major     |   Milestone:  Fedora 14
 Version:            |    Severity:  Neutral
Keywords:            |  Blocked By:
Blocking:            |
---------------------+------------------------
 Please fill in this template fully and provide all requested information.
  Incomplete tickets may be dropped.

  This feedback is:
  {{{
  [ ] Positive
  [X] Negative
  [ ] Neutral
  }}}

  My IRC nick is: adamt

  Please briefly describe the interaction that caused you to file this
  ticket: i asked a question, and was met with rather a lot of repeated
 hostility from EvilBob. One thing is to ask people to read the manual,
 another is to repeatedly do it in a way that insinuates that the user is a
 moron.

  Please note other IRC nicks that are involved in this interaction:
 EvilBob

  Please describe what action or positive change could be adopted based on
  this feedback: Teaching EvilBob about basic good behaviour.

  Any additional notes or logs:
 <adamt> Hi, using f17, is anybody aware of an easy way of installing the
 git contrib things?
 <FranciscoD> adamt: git contrib things?
 * ciupicri has quit (Quit: Leaving.)
 <EvilBob> adamt: man yum
 * ikonia (~irc@unaffiliated/ikonia) has joined #fedora
 <EvilBob> adamt: read about groups, listing and installing them
 <adamt> EvilBob, that hardly helps if the software isn't available in the
 official repos in the first place.
 <muep> what software are you looking for?
 <EvilBob> It isn't?
 <adamt> FranciscoD, https://github.com/apenwarr/git-subtree/blob/master
 /THIS-REPO-IS-OBSOLETE talks about git-subtree being included in v.
 1.7.11, but only in the contrib subtree, and it doesn't seem to be
 included in the official git packages for f17
 <EvilBob> You've yet to be clear EXACTLY what you are looking for so
 you've hardly helped anyone help you
 * dayangkun has quit (Ping timeout: 256 seconds)
 <FranciscoD> adamt: someone will have to package them up, if they arent in
 the repos
 <adamt> so i'm asking whether anybody made another git package that
 contains that.
 <adamt> (or know of anybody who did, etc.)
 <fedbot> Hey, we want to make the channel better. How about dropping us a
 note and let us know how you feel the channel is doing, good or bad and
 give feedback about users or issues also. https://fedorahosted.org/irc-
 support-sig/ (Tickets reviewed weekly)
 <muep> adamt: you might file a bug if some important content from the
 upstream git sources is not included in fedora packages
 <FranciscoD> muep: ++
 * sayan has quit (Read error: Connection reset by peer)
 <FranciscoD> adamt: yum list git* gives me quite a few packages, had a
 look at them?
 <EvilBob> /usr/share/doc/git-1.7.11.4/contrib/subtree/git-subtree.sh
 * netsjanek (~janek(a)metroeth-nat34.217.146.194.generacja.pl) has joined
 #fedora
 <adamt> Oho.
 * amessina has quit (Quit: Konversation terminated!)
 <adamt> Seems rather weird it ended up in ../doc/.. but thanks for finding
 that.
 <EvilBob> Whatever
 <adamt> It take it my lack of smileys have fostered an unfriendly
 atmosphere.
 * triad has quit (Remote host closed the connection)
 * Deathvalley122 has quit (Excess Flood)
 <adamt> *I
 <EvilBob> read the man page for yum
 <EvilBob> learn to use the tools so others don't have to do it for you.
 <adamt> How is this a yum issue?
 <EvilBob> It's not a yum issue, it's a user issue
 * amessina (~amessina@2001:470:c1dc:7779:d6be:d9ff:fe8d:7c1e) has joined
 #fedora
 <EvilBob> and the user is you
 <adamt> Considering the script was probably included in some documentation
 dir by accident, and actually isn't installed, i really don't get why
 you're so unfriendly towards me and my original question.
 <muep> yum has search functions which could have been used to find the
 subtree stuff
 <EvilBob> read the man page for yum
 <EvilBob> learn to use the tools so others don't have to do it for you.
 <muep> sometimes scripts are intentionally provided just as documentation
 and not as easily accessible programs
 <adamt> rtfm isn't a nice answer, you could just have said "yum can
search
 for files, check the man-page to get going", and everybody would have been
 happy.
 <EvilBob> It's hardly helpful to spout off that something is hardly
 helpful when you have not even bothered to look on your own
 <EvilBob> adamt: I did
 <EvilBob> <EvilBob> adamt: man yum
 <EvilBob> <EvilBob> adamt: read about groups, listing and installing them
 <EvilBob> that was based on your initially vague query
 <adamt> Ok i'm going to be the bigger man, thank you for finding the
 script.
 <EvilBob> whatever
 <EvilBob> read the man page for yum

  Thanks for your feedback!

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/126>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
irc.freenode.net

[fedora-badges]

#126: very unfriendly and harsh attitude
-----------------------+-----------------------
  Reporter:  adamt     |      Owner:
      Type:  feedback  |     Status:  new
  Priority:  major     |  Milestone:  Fedora 14
   Version:            |   Severity:  Neutral
Resolution:            |   Keywords:
Blocked By:            |   Blocking:
-----------------------+-----------------------

Comment (by adamt):

 The conversation started around 11:32 CEST, and the attached log ends at
 12:07 CEST.

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/126#comment:1>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
irc.freenode.net

[fedora-badges]

#126: very unfriendly and harsh attitude
-----------------------+-----------------------
  Reporter:  adamt     |      Owner:
      Type:  feedback  |     Status:  closed
  Priority:  major     |  Milestone:  Fedora 14
   Version:            |   Severity:  Neutral
Resolution:  fixed     |   Keywords:
Blocked By:            |   Blocking:
-----------------------+-----------------------
Changes (by pingou):

 * resolution:   => fixed
 * status:  new => closed


Comment:

 This ticket has been discussed yesterday at the meeting.

 Thank you for your feedback, we will take it into account for the future.

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/126#comment:2>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
irc.freenode.net