Moving away from reporting to RH bugzilla and adopting pure upstream reporting mantra.

Jonathan Kamens jik at kamens.us
Tue Sep 24 03:10:21 UTC 2013


On 09/23/2013 10:03 PM, "J├│hann B. Gu├░mundsson" wrote:
> On 09/24/2013 01:45 AM, Michal Jaegermann wrote:
>> This absolutely does not scale from a POV of a user reporting bugs.
>
> Well neither does it do so from developer standpoint that also has to 
> maintain downstream distribution bugzilla accounts.
>
> Basically the amount of work and the effort are on par for both 
> parties as in reporter has to file multiple reports against multiple 
> package and the developer has to deal with multiple reports against 
> multiple distribution in multiple downstreams etc. so arguing one has 
> to do more work then the other is a mute point at least as far as I 
> see it.
It's really not the same at all. Not nearly.

First of all, the developers are experienced power users for whom 
maintaining bugzilla accounts, if they really need to do that, is not 
nearly as big a deal as it is for end users who are neither developers 
nor power users.

Second, upstream developers can participate in the distribution bug 
databases if they feel like it, but it's hardly required. When a 
distribution package maintainer reports a bug upstream, the developer 
only has to deal with the bug in his own bug database. Whereas if Fedora 
bugzilla goes away, every end user /must/ deal with multiple bug 
databases to report package bugs to the right place.

Third, there are, I hope, several more orders of magnitude of users than 
there are upstream developers, and there are at least two orders of 
magnitude more developers than their are distributions. Therefore, in 
terms of the total amount of work done, all the developers creating 
accounts on all the distributions' bug databases, even if they do feel 
compelled to do that, is far, far less work overall than all the users 
who report bugs having to figure out how to report bugs for hundreds of 
different packages and create accounts on many different bug sites.

   jik

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