[irc-support-sig] #75: Exemplary assistance by "Anvil"

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#75: Exemplary assistance by "Anvil"
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Reporter:  ikhider                              |       Owner:           
    Type:  feedback                             |      Status:  new      
Priority:  major                                |   Milestone:  Fedora 14
 Version:  2.0                                  |    Severity:  Positive 
Keywords:  Anvil, Intergrity, Knowledge, Skill  |  
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 Please fill in this template fully and provide all requested information.
 Incomplete tickets may be dropped.

 This feedback is:
 {{{
 [X] Positive
 [ ] Negative
 [ ] Neutral
 }}}

 My IRC nick is: _djinn aka khider aka ikhider_____

 Please briefly describe the interaction that caused you to file this
 ticket:
 My laptop running Fedora LXDE spin was damaged. I removed the hard drive
 and placed it in an enclosure. When I plugged it into my desktop, my /home
 file did not appear, though my boot files did. I went on the channel to
 ask for assistance to locate my /home drive to recover a manuscript draft
 I worked on for 5 years and am close to submission. I had earlier versions
 on other drives but not the latest. Anvil, with tremendous patience,
 knowledge, and skill, helped me recover these valuable files and
 consequently help me save a lot of work. I am not a sophisticated Linux
 user, and if it was not for his help, I would not be able to retrieve this
 data.

 Please note other IRC nicks that are involved in this interaction:
 Anvil

 Please describe what action or positive change could be adopted based on
 this feedback:
 Users looking to Linux can be aware that there are users who have strong
 knowledge, skill and integrity on the Fedora IRC. Consequently, Fedora can
 acquire more confident users. We should all follow Anvil's example.
 Any additional notes or logs:
 I thank the Fedora channel for creating a place for people like Anvil to
 reside and assisst others.
 Thanks for your feedback!

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/75>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
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