[irc-support-sig] #170: irc channel makes you join another channel when not registered

[fedora-badges]

#170: irc channel makes you join another channel when not registered
---------------------+------------------------
Reporter:  jmainguy  |       Owner:
    Type:  feedback  |      Status:  new
Priority:  major     |   Milestone:  Fedora 20
 Version:            |    Severity:  Neutral
Keywords:            |  Blocked By:
Blocking:            |
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 Please fill in this template fully and provide all requested information.
  Incomplete tickets may be dropped.

  This feedback is:
  {{{
  [ ] Positive
  [X] Negative
  [ ] Neutral
  }}}

  My IRC nick is: Jmainguy

  Please briefly describe the interaction that caused you to file this
  ticket:

  When a member joins #fedora, they are redirected to #fedora-unregistered
 if unregistered / unidentified. This leads to confusion on the new joiners
 part. This also forces the community to maintain a second channel for the
 sole purpose of explaining that people need to register to join the main
 channel.

  Please note other IRC nicks that are involved in this interaction:

  Please describe what action or positive change could be adopted based on
  this feedback:
  Instead, users should be allowed to join the channel, and be muted by
 default, they can then speak once they identify. This stops bots /
 spammers. This also removes the need to maintain a second channel. This
 also does cause new joiners to think they are in the right channel when in
 fact they are not. Currently ##systemadmins on freenode has this automated
 and it works great.

  Any additional notes or logs:

  Thanks for your feedback!

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/170>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
irc.freenode.net

[fedora-badges]

#170: irc channel makes you join another channel when not registered
-----------------------+-----------------------
  Reporter:  jmainguy  |      Owner:
      Type:  feedback  |     Status:  new
  Priority:  major     |  Milestone:  Fedora 20
   Version:            |   Severity:  Neutral
Resolution:            |   Keywords:
Blocked By:            |   Blocking:
-----------------------+-----------------------

Comment (by dp67):

 This issue has been brought up multiple times and always comes out with
 registration as the winning option. It doesn't take much effort to
 register with freenode and join the channel.

 Your option to use +m and moderate the channel would require an operator
 to monitor the channel 24/7 to voice whomever joins, which is not
 feasible. This will prevent people from getting help more than forcing
 them to register and identify. This may also stop those who wish to help
 but cannot because there wasn't an op around to voice them.

 Like it or not requiring registration with freenode is the best way to
 deal with spam and trolls. Although it is not 100% effective it does
 minimize the undesirables from accessing the channel and causing a ruckus.

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/170#comment:1>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
irc.freenode.net

[fedora-badges]

#170: irc channel makes you join another channel when not registered
-----------------------+-----------------------
  Reporter:  jmainguy  |      Owner:
      Type:  feedback  |     Status:  new
  Priority:  major     |  Milestone:  Fedora 20
   Version:            |   Severity:  Neutral
Resolution:            |   Keywords:
Blocked By:            |   Blocking:
-----------------------+-----------------------

Comment (by kevin):

 There's several problems with one channel that disallows unidentified
 users from speaking:

 * Users can still join/part with anoying nicks.

 * Unidentified Users will be very confused, because they will join and see
 people talking, but when they send something all they will get is:

 "Cannot send to channel"

 Making them go to another channel with instructions on join, in the topic
 and from the bot will help a lot more than "Cannot send to channel".

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/170#comment:2>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
irc.freenode.net

[fedora-badges]

#170: irc channel makes you join another channel when not registered
-----------------------+-----------------------
  Reporter:  jmainguy  |      Owner:
      Type:  feedback  |     Status:  closed
  Priority:  major     |  Milestone:  Fedora 20
   Version:            |   Severity:  Neutral
Resolution:  fixed     |   Keywords:
Blocked By:            |   Blocking:
-----------------------+-----------------------
Changes (by kevin):

 * status:  new => closed
 * resolution:   => fixed


Comment:

 We discussed this at todays meeting.

 Until freenode gives us a way to customize the cannot send to channel
 method we are going to keep the current setup in place.

 Thanks for your ideas and suggestions.

-- 
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/170#comment:3>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on
irc.freenode.net