Hi IRC Support peeps!
My name is Smera, and I’m an Outreachy Intern here at Fedora and a part of
the design team!
As a thank you for all the efforts you guys put in providing IRC support to
Fedora, we are working on a set of infographics to highlight the
accomplishments of all the people who worked and contributed to Fedora in
the past year.
For this, we request you to share accomplishments, stories, metrics etc. of
individuals and/or teams in your group! It can be anything from the number
of issues resolved to the number of users in your channels.
I have created a pagure ticket for the same here:
https://pagure.io/irc-support-sig/issue/199. Please give your feedback by
the end of next week (June 19th).
Again, thank you for everything you do to make Fedora awesome!
Best wishes,
Smera Goel (smeragoel)
Here's what I have for an agenda for tomorrow's (2017-01-12) meeting,
which will be held at 17:00UTC in #fedora-meeting on
irc.freenode.net.
Feel free to reply to this with additional topics, or bring them up in
the "open floor" section of the meeting.
#topic Recent issues review
#topic Fedorahosted trac migration
#topic Plans for the coming year
#topic Open Floor
kevin
Here's what I have for an agenda for tomorrow's (2017-01-05) meeting,
which will be held at 17:00UTC in #fedora-meeting on
irc.freenode.net.
Feel free to reply to this with additional topics, or bring them up in
the "open floor" section of the meeting.
#topic Recent issues review
#topic Fedorahosted trac migration
#topic Plans for the coming year
#topic Open Floor
kevin
#193: Please remove my OP status from #fedora and fedbot
-----------------------+------------------------
Reporter: strikerttd | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 20
Version: | Severity: Neutral
Keywords: | Blocked By:
Blocking: |
-----------------------+------------------------
Please remove my OP status from #fedora and fedbot. Thanks.
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/193>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
#192: condescending and rude behavior
---------------------+------------------------
Reporter: be0 | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 18
Version: | Severity: Negative
Keywords: | Blocked By:
Blocking: |
---------------------+------------------------
This feedback is:
{{{
[ ] Positive
[x] Negative
[ ] Neutral
}}}
My IRC nick is: be_
Please briefly describe the interaction that caused you to file this
ticket:
I asked for help with an issue with dnf and the response I got was mostly
unhelpful ridicule.
Please note other IRC nicks that are involved in this interaction:
fenrus02
Please describe what action or positive change could be adopted based on
this feedback:
warning the offending user and banning them if offensive behavior occurs
again
Any additional notes or logs:
If I hadn't already been using Fedora for 10 years, I might be turned away
from contributing or asking for help after this interaction.
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/192>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
#156: maltreatment and abuse of power in # fedora-social
-------------------------------------------------+------------------------
Reporter: nixfas | Owner:
Type: feedback | Status: new
Priority: critical | Milestone: Fedora 19
Version: | Severity: Negative
Keywords: war, mexican't, spinach, intolerance | Blocked By:
Blocking: |
-------------------------------------------------+------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[ ] Positive
[X] Negative
[ ] Neutral
}}}
My IRC nick is:
nix\
----
Please briefly describe the interaction that caused you to file this
ticket:
Conversation with people of #fedora-social that abuse me, commenting non-
related facts of my country with a answer about fedora russian and skype
and other person making remarks about that es language is "Mexican't" and
I speak "You say spinach I say Mexican't" and a non polite attitude.-
They +q mode 2 times with excuses without a real fundament. Fenris02 start
a conversation about crimes and war in my country for a example of the non
legal in my country (i was asking for legal terms of fedora russian
compiling Skype in koji).
I respond with "read plan condor", that involves CIA and my country about
crimes and war, so... +q applied to me. I mentioned nigger word in ironic
mode, because i felt the racist or no tolerant of the US soul with Latin
people, for the comment of Evilbob like '''"<EvilBob> nix\: As long
as you don't claim to be American, we will be OK"''' WHAT IS IT?, 100%
pure racism, why I'm not american?, I'm what?, sudaca?, chicano?, What
Bob?.. Sorry but I'm american, America is a continent, United States a
country. I feel that Evilbob and fenris02 have some intolerance to the bad
english or non US people of regions like south america, arabic and black
people. Before the incident, Evilbob be offended because a user say "bro",
and he clear me in fedora-social that bro is used by a ethnicity in US (i
know that afro people), so, WHY offend you?, what is the problem of Bob
Jensen with the black people?.
Other thing, I sended a Email to fenris02, because he no allow pm or
notices, and he respond me in the fedora-social again, acussing me of say
that HE is racist, the mail is at your disposal if you wish look it. I
only seek for a explanation of the mistreat with my person and expose of
history of my country, a bad piece of the history for a question about
fedora.
Today, one night later, again, DiscordianUK +q me because he say: "I
suggest you stop the whingeing", BUT the start of the conversation is by
fenris02 in answer to my Email, so, I disturbing?, i don't think so.
Sorry for my bad english but i speak natively spanish, if no can
understand the ticket tell me and I translate with a professional
traductor in 24 hours. I want that the fact is clarified. I want help,
promote and support fedora, no support abuse of intolerant people.
----
Please note other IRC nicks that are involved in this interaction:
fenris02 - EvilBob - DiscordianUK
----
Please describe what action or positive change could be adopted based on
this feedback: More tolerance for other languages, countries and
ethnicities that no speak english properly and no teasing constantly. No
mix personal thing or Country things with Fedora or technician stuff.
----
Any additional notes or logs:
Yes, i have the entire log, attach the log of #fedora-social channel and
mark with >>> the begin of the problem.
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/156>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
#140: failed to address a response to a user's question, then attacked the user
---------------------+------------------------
Reporter: sten | Owner:
Type: feedback | Status: new
Priority: trivial | Milestone: Fedora 18
Version: | Severity: Neutral
Keywords: | Blocked By:
Blocking: |
---------------------+------------------------
13:51 < gotestra> Hey
13:51 < gotestra> Uh so, what is the command I should use so that it
outputs the last three lines of a txt or cfg file?
13:52 < fenris02> "man tail"
13:52 < gotestra> Like, if I want the output for a .cfg file, I would use
"cat /etc/fuck/something.cfg"
13:52 < fenris02> gotestra : This is a family channel, please do try to
avoid cursing. Thanks.
13:52 < gotestra> Dammit sorry.
13:52 < gotestra> "cat /etc/banana/monkey.cfg"
13:53 < fenris02> you were answered already, why do you keep asking?
13:53 < gotestra> I was answered?
13:53 < whyrusleeping> 'main tail'
13:54 < gotestra> I did not ask this question.
13:54 < gotestra> I need only the last three lines.
13:54 < whyrusleeping> LOOK AT TAIL
13:54 * fenris02 thwacks gotestra
13:54 < fenris02> gotestra, now you have been answered TWICE. get to it.
13:54 < gotestra> Well, I don't. My friend's sister does. She has an exam
tomorrow, and she can't find the answer anywhere.
13:54 * gotestra gets to it
13:55 < fenris02> gotestra, you clearly have issues with engrish. go to
#fedora-india
13:55 * whyrusleeping lol's
13:55 < gotestra> You don't need to be so racist.
13:55 < gotestra> Or discriminatory.
13:55 < fenris02> gotestra, i have no idea what race you are. just go.
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/140>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
#191: Gnokii has a bad connection and keeps reconnecting in #fedora-social
---------------------+------------------------
Reporter: subfusc | Owner:
Type: feedback | Status: new
Priority: major | Milestone: Fedora 20
Version: | Severity: Neutral
Keywords: | Blocked By:
Blocking: |
---------------------+------------------------
Please fill in this template fully and provide all requested information.
Incomplete tickets may be dropped.
This feedback is:
{{{
[ ] Positive
[ ] Negative
[X] Neutral
}}}
My IRC nick is:
Please briefly describe the interaction that caused you to file this
ticket:
It's probably more the lack of interaction, this one.
Please note other IRC nicks that are involved in this interaction:
Gnokii
Please describe what action or positive change could be adopted based on
this feedback:
Good question. Perhaps give him feedback about it and hope he fikes it
since the alternative is a ban.
Any additional notes or logs:
Thanks for your feedback!
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/191>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net
Here's what I have for an agenda for tomorrow's (2016-09-08) meeting,
which will be held at 17:00UTC in #fedora-meeting on
irc.freenode.net.
Feel free to reply to this with additional topics, or bring them up in
the "open floor" section of the meeting.
#topic Recent issues review
#topic tickets: #192: condescending and rude behavior
#topic Open Floor
kevin
#191: HP Printer +1-855-480-7873 Support Phone Number HP Printer tech support
Phone Number
-------------------------------------------------+-------------------------
Reporter: james367 | Owner: james367
Type: feedback | Status: new
Priority: major | Milestone: Fedora 18
Version: | Severity: Neutral
Keywords: HP laptop customer support, HP | Blocked By:
desktop support number, support HP printer, |
HP support hours, number for HP support, HP |
support customer service number, HP contact |
phone number, customer service number for HP |
printers, HP computers help |
Blocking: |
-------------------------------------------------+-------------------------
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HP phone support number_ ¶ ¶'''
--
Ticket URL: <https://fedorahosted.org/irc-support-sig/ticket/191>
irc-support-sig <irc://irc.freenode.net/#fedora>
Feedback and tracking of issues for the folks who try and improve support in #fedora on irc.freenode.net