reporting issues

[Jorick Astrego]

Hi,

After getting katello 1.2 running, I would like to test the new version 
in parallel on another machine. I normally do this with opensource 
software to make sure everything will work in the future and to find 
bugs the developers may have missed.

I already provisioned a machine with the latest nightly but run into an 
installer error.

My question is now, do you want feedback on issues with the latest 
nightly build? Or should I just try the next day to see if it's fixed?

I am not a developer but an admin so Git is a bit overkill for me at the 
moment.

If the reporting of issues is wanted, how would I best submit them? I 
noticed you closed the issue functionality on github already ;-)

Bugzilla? This mailinglist?

-- 
Regards,

Jorick Astrego

Netbulae B.V.

[Tom McKay]

----- Original Message -----
>  From: "Jorick Astrego" <jorick(a)netbulae.eu&gt;
>  To: katello(a)lists.fedorahosted.org
>  Sent: Friday, January 4, 2013 11:05:03 AM
>  Subject: reporting issues
>  
>  Hi,
>  
>  After getting katello 1.2 running, I would like to test the new
>  version
>  in parallel on another machine. I normally do this with opensource
>  software to make sure everything will work in the future and to find
>  bugs the developers may have missed.
>  
>  I already provisioned a machine with the latest nightly but run into
>  an
>  installer error.
>  
>  My question is now, do you want feedback on issues with the latest
>  nightly build? Or should I just try the next day to see if it's
>  fixed?
>  
>  I am not a developer but an admin so Git is a bit overkill for me at
>  the
>  moment.
>  
>  If the reporting of issues is wanted, how would I best submit them? I
>  noticed you closed the issue functionality on github already ;-)
>  
>  Bugzilla? This mailinglist? 
That's a great question. Do you, as a community user, have a preference? 

Both github and Bugzilla require accounts to submit an issue. 

If it comes in on the mailing list, it will probably end up getting added to Bugzilla by
one of the devs if warranted (ie. not a problem that can be solved by discussion, but a
real bug).

>  
>  --
>  Regards,
>  
>  Jorick Astrego
>  
>  Netbulae B.V.
>  
>  
>  _______________________________________________
>  katello mailing list
>  katello(a)lists.fedorahosted.org
>  https://lists.fedorahosted.org/mailman/listinfo/katello
>

[Jorick Astrego]

On 01/04/2013 05:26 PM, Tom McKay wrote:
>  ----- Original Message -----
> > From: "Jorick Astrego" <jorick(a)netbulae.eu&gt;
> > To: katello(a)lists.fedorahosted.org
> > Sent: Friday, January 4, 2013 11:05:03 AM
> > Subject: reporting issues
> >
> > Hi,
> >
> > After getting katello 1.2 running, I would like to test the new
> > version
> > in parallel on another machine. I normally do this with opensource
> > software to make sure everything will work in the future and to find
> > bugs the developers may have missed.
> >
> > I already provisioned a machine with the latest nightly but run into
> > an
> > installer error.
> >
> > My question is now, do you want feedback on issues with the latest
> > nightly build? Or should I just try the next day to see if it's
> > fixed?
> >
> > I am not a developer but an admin so Git is a bit overkill for me at
> > the
> > moment.
> >
> > If the reporting of issues is wanted, how would I best submit them? I
> > noticed you closed the issue functionality on github already ;-)
> >
> > Bugzilla? This mailinglist?
>  That's a great question. Do you, as a community user, have a preference?
>
>  Both github and Bugzilla require accounts to submit an issue.
>
>  If it comes in on the mailing list, it will probably end up getting added to Bugzilla by
> one of the devs if warranted (ie. not a problem that can be solved by discussion, but a
> real bug).
>  
Thanks for the quick response. I don't have a preference and have a 
bugzilla account already as we do a lot of redhat open source.

But as the website and a lot of other open source software explicitly 
states things may be broken with the nightly versions, I always assumed 
a bugzilla report would be overkill.

Let's do it this way:

  * I'll post to the list if I see something funny or if I don't
    understand something
  * I'll post it in bugzilla when I'm pretty sure it's a bug so I don't
    generate more mailinglist traffic then needed


--
Regards,

Jorick Astrego

Netbulae B.V.

[Jason Rist]

On 01/04/2013 09:37 AM, Jorick Astrego wrote:
>  On 01/04/2013 05:26 PM, Tom McKay wrote:
> >
> > ----- Original Message -----
> >> From: "Jorick Astrego" <jorick(a)netbulae.eu&gt;
> >> To: katello(a)lists.fedorahosted.org
> >> Sent: Friday, January 4, 2013 11:05:03 AM
> >> Subject: reporting issues
> >>
> >> Hi,
> >>
> >> After getting katello 1.2 running, I would like to test the new
> >> version
> >> in parallel on another machine. I normally do this with opensource
> >> software to make sure everything will work in the future and to find
> >> bugs the developers may have missed.
> >>
> >> I already provisioned a machine with the latest nightly but run into
> >> an
> >> installer error.
> >>
> >> My question is now, do you want feedback on issues with the latest
> >> nightly build? Or should I just try the next day to see if it's
> >> fixed?
> >>
> >> I am not a developer but an admin so Git is a bit overkill for me at
> >> the
> >> moment.
> >>
> >> If the reporting of issues is wanted, how would I best submit them? I
> >> noticed you closed the issue functionality on github already ;-)
> >>
> >> Bugzilla? This mailinglist?
> > That's a great question. Do you, as a community user, have a preference?
> >
> > Both github and Bugzilla require accounts to submit an issue.
> >
> > If it comes in on the mailing list, it will probably end up getting
> > added to Bugzilla by one of the devs if warranted (ie. not a problem
> > that can be solved by discussion, but a real bug).
> >
>  
>  Thanks for the quick response. I don't have a preference and have a
>  bugzilla account already as we do a lot of redhat open source.
>  
>  But as the website and a lot of other open source software explicitly
>  states things may be broken with the nightly versions, I always assumed
>  a bugzilla report would be overkill.
>  
>  Let's do it this way:
>  
>   * I'll post to the list if I see something funny or if I don't
>     understand something
>   * I'll post it in bugzilla when I'm pretty sure it's a bug so I don't
>     generate more mailinglist traffic then needed
>  
>  
>  -- 
>  Regards,
>  
>  Jorick Astrego
>  
>  Netbulae B.V.
>  
>  
>  
>  
>  _______________________________________________
>  katello mailing list
>  katello(a)lists.fedorahosted.org
>  https://lists.fedorahosted.org/mailman/listinfo/katello
>   
Worth asking on our IRC channel too!

http://www.katello.org/irc/

-J

-- 
Jason E. Rist
Senior Software Engineer
Systems Management and Cloud Enablement
Red Hat, Inc.
+1.919.754.4048
Freenode: jrist
github/identi.ca: knowncitizen