Re: [candlepin] Gathering information before possibly filing a bug

[Tom McKay]

Known problem and previously fixed in katello.

----- Original Message -----
>  From: "Og Maciel" <omaciel(a)redhat.com&gt;
>  To: candlepin(a)lists.fedorahosted.org
>  Cc: "Tom McKay" <thomasmckay(a)redhat.com&gt;
>  Sent: Wednesday, October 10, 2012 6:03:58 PM
>  Subject: Gathering information before possibly filing a bug
>  
>  Howdy!
>  
>  I was verifying a SAM bug
>  (https://bugzilla.redhat.com/show_bug.cgi?id=834012) and went ahead
>  and registered my RHEL 5 x86 system against my organization. I then
>  hopped to that client's GUI and started up SubMan
>  (subscription-manager-gnome-0.98.16.3-1.el5_8) and clicked on the
>  All Available Subscriptions tab. I then clicked the Update button
>  (leaving the default value of 10/10/2012 in the "Show subscriptions
>  active on" field) and saw the traceback that can be seen in the
>  attached screenshot. Tom recommended I asked here to see if there's
>  something already known for this or if I'm missing something.
>  
>  SAM is qetello02.usersys/sam:
>  
>  * candlepin-0.7.12-1.el6_3.noarch
>  * candlepin-tomcat6-0.7.12-1.el6_3.noarch
>  * katello-candlepin-cert-key-pair-1.0-1.noarch
>  * katello-certs-tools-1.1.8-1h.el6_3.noarch
>  * katello-cli-common-1.1.10-1h.el6_3.noarch
>  * katello-cli-headpin-0.2.2-1.el6_2.noarch
>  * katello-common-1.1.14-2h.el6_3.noarch
>  * katello-configure-1.1.11-1h.el6_3.noarch
>  * katello-glue-candlepin-1.1.14-2h.el6_3.noarch
>  * katello-headpin-1.1.14-2h.el6_3.noarch
>  * katello-headpin-all-1.1.14-2h.el6_3.noarch
>  * katello-selinux-1.1.2-1h.el6_3.noarch
>  
>  Client is qeclient21.usersys:
>  
>  * subscription-manager-gnome-0.98.16.3-1.el5_8
>  * subscription-manager-0.98.16.3-1.el5_8
>  * subscription-manager-firstboot-0.98.16.3-1.el5_8
>  
>  Feel free to poke around and thanks in advance!
>  --
>  Og Maciel
>  
>  Senior QA Engineer
>  Red Hat, Inc.
>  +1.646.707.7723
>  irc: omaciel