Re: Auto closing tickets from tickets which need more info

[Gerwin Krist]

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Well I think 3 weeks is fair amount of weeks.

Rahul Sundaram wrote:
> Gerwin Krist wrote:
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> > Hya,
> >
> > Just a questions what about auto-closing tickets after a certain
> > time for tickets on NEEDINFO status. It happens VERY often that
> > when I set a ticket to "NEEDINFO" the reporter doesn't respond.
> > Imho this a waste of time for us, and these tickets won't be
> > closed anyways.
> >
> > Gerwin
>
> Thats a good idea. How long do you think would be a appopriate time
> before auto closing a bug report. 2 weeks?
>
> regards Rahul
>
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