Hi Mindshare, Stephen, and Fedora Council,
Stephen Snow is working on creating a set of Fedora Moderation Guidelines for community moderators:
https://pagure.io/ModeratorGuidelines/tree/master
I want to give this community work a call-out because it is strategically important work to standardize moderation best practices in a large, decentralized community like Fedora.
Stephen is leading good work here and it is an opportunity to collaborate instead of starting from scratch. There is great potential for Fedora to innovate on a new kind of First in open source community management best practices, aligning with the Friends Foundation.
I'm resharing this conversation from #fedora-mindshare in IRC to the Mindshare mailing list for context:
jakfrost wrote:
Hello all, I would like to introduce myself. My name is Stephen Snow and I am involved with Fed Magazine, Silverblue, and generally in the community
I have begun the start of a guidelines document on proper moderator actions
Originally this document was intended for the ask.fedoraproject.org and discussion.fedoraproject.org sites to be a guide for moderators in difficult topics'
the link is here https://pagure.io/ModeratorGuidelines/tree/master
I would invite other Fedora groups to get involved so the document can become a good well rounded GP guide to moderation and community involvement
@jwf suggested I introduce myself and this doc here
jwf wrote:
jakfrost: Is there anything specific you would like feedback on? Or is there a specific topic about the guidelines it might help to discuss?
It might be a good thing to bring it up in a Mindshare meeting next Wednesday.
jakfrost wrote:
Well, really I was hoping the collective community would be able to grow the documentation around guidelines, especially for new moderators
I wasn't familiar with Fedora Mindshare meetings
I started it as a result of difficult moderation situations that arise around Fedora at times, and the problem is compounded when the moderators are new
These are specific details though, the idea was to create a document that encompasses the core concepts of Fedora and expresses the application of moderation tasks through that lense
If that helps?
So to extend the reasoning, the core concepts of Fedora (First, Friends, Freedom, Features) combined with the CoC and the actual tasks of moderation would indicate the need of establishing procedures to follow
With the intent of having a consistent user experience on our forums, WRT how the moderators handle topics
I'm glad to see some overlap with our moderation guidelines :) https://rhea.dev/articles/2017-04/Moderation-guidelines
Feel free to give it a read and a thought as well.
Regards, Radka
------------------------------ *Radka Gustavsson - Janeková (she/her)* .NET Core QE Lead, Red Hat *radka.gustavsson@redhat.com radka.gustavsson@redhat.com* IRC: radka | Freenode: Rhea
On Fri, May 22, 2020 at 6:19 PM Justin W. Flory (he/him) jflory7@gmail.com wrote:
Hi Mindshare, Stephen, and Fedora Council,
Stephen Snow is working on creating a set of Fedora Moderation Guidelines for community moderators:
https://pagure.io/ModeratorGuidelines/tree/masterI want to give this community work a call-out because it is strategically important work to standardize moderation best practices in a large, decentralized community like Fedora.
Stephen is leading good work here and it is an opportunity to collaborate instead of starting from scratch. There is great potential for Fedora to innovate on a new kind of First in open source community management best practices, aligning with the Friends Foundation.
I'm resharing this conversation from #fedora-mindshare in IRC to the Mindshare mailing list for context:
jakfrost wrote:
Hello all, I would like to introduce myself. My name is Stephen Snow and
I am involved with Fed Magazine, Silverblue, and generally in the community
I have begun the start of a guidelines document on proper moderator
actions
Originally this document was intended for the ask.fedoraproject.org and
discussion.fedoraproject.org sites to be a guide for moderators in difficult topics'
the link is here https://pagure.io/ModeratorGuidelines/tree/master
I would invite other Fedora groups to get involved so the document can
become a good well rounded GP guide to moderation and community involvement
@jwf suggested I introduce myself and this doc here
jwf wrote:
jakfrost: Is there anything specific you would like feedback on? Or is
there a specific topic about the guidelines it might help to discuss?
It might be a good thing to bring it up in a Mindshare meeting next
Wednesday.
jakfrost wrote:
Well, really I was hoping the collective community would be able to grow
the documentation around guidelines, especially for new moderators
I wasn't familiar with Fedora Mindshare meetings
I started it as a result of difficult moderation situations that arise
around Fedora at times, and the problem is compounded when the moderators are new
These are specific details though, the idea was to create a document
that encompasses the core concepts of Fedora and expresses the application of moderation tasks through that lense
If that helps?
So to extend the reasoning, the core concepts of Fedora (First, Friends,
Freedom, Features) combined with the CoC and the actual tasks of moderation would indicate the need of establishing procedures to follow
With the intent of having a consistent user experience on our forums,
WRT how the moderators handle topics
Cheers, Justin W. Flory (he/him) jwf.io TZ=America/New_York
Mindshare mailing list -- mindshare@lists.fedoraproject.org To unsubscribe send an email to mindshare-leave@lists.fedoraproject.org Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/mindshare@lists.fedoraproject....
(moving council-discuss to BCC, easier to facilitate on Mindshare list)
Thanks for re-sharing this Radka. I think this is good advice. It also points out an interesting tension between asynchronous platforms (mailing lists, Discourse, git forge issues, etc.) and synchronous platforms (IRC, Discord, Telegram, Matrix/Riot, etc.).
Asynchronous platforms usually have better tools and facilities for logging action taken, like you mentioned in your blog post. Synchronous platforms usually lack an automated tool by default to do these things.
I wonder if moderation guidelines might also include suggestions of tools for different platforms, to help mods and admins make the right choices for community management tools.
- Justin
On 5/22/20 1:10 PM, Radka Gustavsson wrote:
I'm glad to see some overlap with our moderation guidelines :) https://rhea.dev/articles/2017-04/Moderation-guidelines
Feel free to give it a read and a thought as well.
Regards, Radka
*Radka Gustavsson - Janeková (she/her)* .NET Core QE Lead, Red Hat *radka.gustavsson@redhat.com mailto:radka.gustavsson@redhat.com* IRC: radka | Freenode: Rhea
On Fri, May 22, 2020 at 6:19 PM Justin W. Flory (he/him) <jflory7@gmail.com mailto:jflory7@gmail.com> wrote:
Hi Mindshare, Stephen, and Fedora Council, Stephen Snow is working on creating a set of Fedora Moderation Guidelines for community moderators: https://pagure.io/ModeratorGuidelines/tree/master I want to give this community work a call-out because it is strategically important work to standardize moderation best practices in a large, decentralized community like Fedora. Stephen is leading good work here and it is an opportunity to collaborate instead of starting from scratch. There is great potential for Fedora to innovate on a new kind of First in open source community management best practices, aligning with the Friends Foundation. I'm resharing this conversation from #fedora-mindshare in IRC to the Mindshare mailing list for context: jakfrost wrote: > Hello all, I would like to introduce myself. My name is Stephen Snow and I am involved with Fed Magazine, Silverblue, and generally in the community > > I have begun the start of a guidelines document on proper moderator actions > > Originally this document was intended for the ask.fedoraproject.org <http://ask.fedoraproject.org> and discussion.fedoraproject.org <http://discussion.fedoraproject.org> sites to be a guide for moderators in difficult topics' > > the link is here https://pagure.io/ModeratorGuidelines/tree/master > I would invite other Fedora groups to get involved so the document can become a good well rounded GP guide to moderation and community involvement > > @jwf suggested I introduce myself and this doc here jwf wrote: > jakfrost: Is there anything specific you would like feedback on? Or is there a specific topic about the guidelines it might help to discuss? > > It might be a good thing to bring it up in a Mindshare meeting next Wednesday. jakfrost wrote: > Well, really I was hoping the collective community would be able to grow the documentation around guidelines, especially for new moderators > > I wasn't familiar with Fedora Mindshare meetings > > I started it as a result of difficult moderation situations that arise around Fedora at times, and the problem is compounded when the moderators are new > > These are specific details though, the idea was to create a document that encompasses the core concepts of Fedora and expresses the application of moderation tasks through that lense > > If that helps? > > So to extend the reasoning, the core concepts of Fedora (First, Friends, Freedom, Features) combined with the CoC and the actual tasks of moderation would indicate the need of establishing procedures to follow > > With the intent of having a consistent user experience on our forums, WRT how the moderators handle topics -- Cheers, Justin W. Flory (he/him) jwf.io <http://jwf.io> TZ=America/New_York _______________________________________________ Mindshare mailing list -- mindshare@lists.fedoraproject.org <mailto:mindshare@lists.fedoraproject.org> To unsubscribe send an email to mindshare-leave@lists.fedoraproject.org <mailto:mindshare-leave@lists.fedoraproject.org> Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/mindshare@lists.fedoraproject.org
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Justin W. Flory (he/him) -
Radka Gustavsson