On 15 May 2018 at 13:41, Karsten Wade <kwade(a)redhat.com> wrote:
On 05/15/2018 10:13 AM, Peter Szabo wrote:
>
>
> do some
> kind of intensive mentoring
I wonder what it would be like if there were an apprentice slot for each
oncall shift?
For example, an apprentice is scheduled to be paged with the oncall
sysadmin, then at the least can shadow the syasadmin, help with
communication on IRC, do initial troubleshooting & monitoring with the
apprentice auth/access level, etc.
Shadowing is difficult in an online setting versus a personal
setting. We have a hard time shadowing each other because a lot of the
time trying to fix things is staring intently at various config files,
trying to remember which language does what, and a lot of radio
silence. Apprentices who have tried to shadow us end up getting
frustrated and asking a lot of questions which breaks our
concentration when we are already dealing with a OMG WTF moment. Which
ends up as a poor experience all around.
In order to make it work, it would take a lot of retooling everything
we do while we are supposed to keep the current ship running. That
would require it to be a large enough priority that we can drop a lot
of other balls to make it work.
Honestly sounds like fun to me, but I'm stupid like that.
- Karsten
--
Karsten Wade | Community Architect | @quaid
Red Hat Open Source and Standards (OSAS) : @redhatopen
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