I wasn't speaking about an upgrade from a test release to a final
release. I was talking about an upgrade from a stable release.
Example: I reported sound issues in FC3T3 yesterday and I was told in no
uncertain terms that I shouldn't expect sound to work from an upgrade.
I was point blank told to install fresh to fix it. (Check the archives.)
I was upgrading from FC2, which had been running very stable for over a
month.
That was the wrong attitude to have. FC2 was stable and sound was
supposed to work in FC3T3, so the issue should have been taken serious
right then and there. It wasn't. It turns out the issue is still
present in FC3rc3 from a fresh install !
BTW: I have to say one thing: FC2 was a very stable release. I don't
think I've seen a machine crash with it yet.
On Fri, 2004-10-29 at 18:54 -0400, Paul Iadonisi wrote:
On Fri, 2004-10-29 at 18:37, Kim Lux wrote:
> To me, "support" means that when I ask for advice and tell someone that
> my installation was an upgrade they don't laugh at me and tell me to
> uninstall and reinstall fresh. That is a Windows concept, not the sort
> of attitude we can have with servers and workstation machines.
Completely unfair comparison. Since when has *any* OS vendor
supported upgrades from *test* release to official releases? Please
name them, and provide pointers to some statistics on how well it worked
in practice.
Microsoft is guilty of a lot, but if you are saying that Windows betas
or release candidates would not allow upgrades to official releases is
something they should be blamed for, then I have to wonder how much
exposure you've had to operating system development. In other words,
just because you had to do something undesirable in the Windows world,
doesn't mean it's a Windows specific occurrence. In this particular
case, it's just the nature of operating system development, FLOSS or
proprietary.
--
-Paul Iadonisi
Senior System Administrator
Red Hat Certified Engineer / Local Linux Lobbyist
Ever see a penguin fly? -- Try Linux.
GPL all the way: Sell services, don't lease secrets