On Fri, Sep 09, 2016 at 01:38:07AM +0200, Haïkel wrote:
2016-09-08 21:47 GMT+02:00 Máirín Duffy
<duffy(a)fedoraproject.org>:
>
> On 09/03/2016 03:00 PM, Be wrote:
>>
>> The culture on the Fedora IRC channels is hostile and unwelcoming. I
>> recently asked for technical help in #fedora and most of the responses
>> were insults. I went to #fedora-ops to report the offending user and was
>> horrified to see that the user is one of the IRC operators. So, I found
>> the link to the IRC issue tracker
>> <
https://fedorahosted.org/irc-support-sig/> in the #fedora channel topic
>> and reported my experience at
>> <
https://fedorahosted.org/irc-support-sig/ticket/192>
>
>
> This has been a problem for *YEARS*. I've been through the same exact
> situation multiple times, I dutifully followed their process of filing a
> grievance ticket etc. multiple times, and it ended up nowhere.
>
>
https://fedorahosted.org/irc-support-sig/ticket/56
>
>
https://fedorahosted.org/irc-support-sig/ticket/61
>
>
https://fedorahosted.org/irc-support-sig/ticket/62
>
> Good luck to you for trying, but honestly, it's a lost cause. On any Fedora
> projects I work on particularly websites I am sure to avoid listing that
> channel or giving it any kind of official blessing, and I also orient the
> many new contributors I help onboard by warning them to stay away from it.
>
> My life has been much happier and better for never going back there again,
> and it's shameful that it's continued to operate under the name of Fedora.
I
> lobbied very hard to change the situation back then and got nowhere - there
> are politics here that prevent any sort of cleanup as far as I can tell. If
> I had the permissions with freenode, I'd just have the channel completely
> obliterated.
>
> I do not say *any* of this lightly.
I stand behind your statement.
May I ask the council to consider this as a project-wide goal: "Put
the Friends back in Fedora"
A friendlier Fedora community is a key factor to meet our goals.
The #fedora channel is not a friendly place. We point our new-comers to it but I
honestly would prefer to point them to another place because the welcoming there
is for the list, harsh, rude and most definitely not family-friendly (which can
be a problem in some culture).
There has been other attempts to revise a little the climate on the channel,
including from known contributors:
https://fedorahosted.org/irc-support-sig/ticket/132 (4 years ago)
without much success.
I realize that managing a channel such as #fedora with so many people is a
though job and cannot be managed as smaller channel, but I wonder if some of the
OPs aren't a little 'burned out' by this duty and maybe renewing the team or
part of it would benefit everyone.
Pierre