On Fri, Nov 4, 2011 at 9:35 AM, Matthew Garrett mjg59@srcf.ucam.org wrote:
Shipping bug-free software is the job of maintainers. It's reasonable to ask a reporter to take an issue upstream if you feel that that'll result in the bug being fixed faster, but there's no reason to mandate that and it certainly doesn't match the common use of bugzilla.
My personal policy.
1) If I can reproduce it, and I agree that its a bug, I'll try to drive it forward and tell the reporter to poke me in the eye on some reminder timescale..because you know..life happens..and reminders are good.
2) if either of those two pre-conditions aren't satisfied, I encourage them to file it upstream and hand be back a reference so I can track it and respond if there's additional information needed that the impacted user doesn't know how to provide. But at the end of the day, I feel its most important to have upstream talking directly with the person who can reproduce the problem. If I can't, I'm just a lossy communication medium.
-jef