Taking some ideas from the Gnome bug squad I've created a page with
stock responses to bugzilla reports:
http://fedora.linux.duke.edu/wiki/StockBugzillaResponses
There are just a few reports at the moment, but hopefully people will
add new ones there and polish the existing ones as they start being
used.
Some messages also reference the page
http://fedora.linux.duke.edu/wiki/ReportingBugs
which isn't written yet. I'll probably spend some time writing an
initial version of it later this week.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Alexander Larsson Red Hat, Inc
alexl(a)redhat.com alla(a)lysator.liu.se
He's an unconventional Jewish Green Beret haunted by an iconic dead American
confidante She's a mistrustful wisecracking mercenary married to the Mob. They
fight crime!