On Thu, Oct 24, 2019 at 10:06:00AM -0400, Randy Barlow wrote:
On Thu, 2019-10-24 at 08:09 -0400, Stephen Gallagher wrote:
> There's a very large difference between feedback like "I think the
> user experience is suboptimal here, for this reason" and "I don't
> like the entire design, you should scrap it and start over".
>
> In the first case, it's possible to incorporate that into an existing
> project if the benefits justify the investment. In the latter case,
> it requires a *substantial* reinvestment in work while simultaneously
> demoralizing and disrespecting the people who have been working on
> it. It's a fundamental difference between constructive and
> destructive criticism.
It's possible to respectfully suggest that an entirely different design
is worth considering.
That is true, but the wording used also implied that this design has not been
considered.
Communication is hard.
Pierre