On Mon, Jun 23, 2008 at 4:05 PM, Dominik 'Rathann' Mierzejewski
<dominik(a)greysector.net> wrote:
On Monday, 23 June 2008 at 23:57, Colin Walters wrote:
> 2008/6/23 Kevin Fenzi <kevin(a)scrye.com>:
>
> >
> > This weekend at Paul's State of Fedora talk at the end of the sessions
> > on Saturday, he mentioned several areas where Fedora really could
> > improve. One of these areas was the help that people get on the #fedora
> > irc channel.
>
>
> I think IRC is kind of fundamentally doomed because of the culture.
It's possible to keep small channels (<50 people) nice and civil, but
with more people, it's not really viable unless you have an op watching
at all times.
> If we want to emphasize a support medium, the forum is much nicer:
>
>
http://forums.fedoraforum.org/forumdisplay.php?f=7
>
> It has decent search (and unlike Bugzilla your forum thread won't vanish
> from search because it's too old or got fixed, grrr)
I, for one, detest the forums (any forums) for their terrible user
interface. Mailing lists or usenet newsgroups are much more convenient
to use.
I have to agree... having tried to do Red Hat support through Forums
before.. it was pretty broken ( a long rant has been deleted due to
not wanting to put on another eyepatch). The interface in forums does
not seem to be any more different from 1999/2000 to now. If anything,
you want something that combines mail and forums.. I need to look at
the mailman patches for that.
--
Stephen J Smoogen. -- BSD/GNU/Linux
How far that little candle throws his beams! So shines a good deed
in a naughty world. = Shakespeare. "The Merchant of Venice"