Tim Waugh wrote:
It can be a frustrating experience because the person reporting the
bug
can never be quite sure which version they are using (due to additional
patches used in packaging), and generally are not able to try out
suggested patches or pull from a source code repository.
We can build a patched package if there's a fix to try, but that doesn't
mean the user shouldn't be CCed on or the reporter of the upstream bug as
well, it just means we should be CCed too (which we usually are, unless we
forget for some reason, we're just human too).
Kevin Kofler