Re: where to put this information

[Paul W. Frields]

On Wed, 2007-04-25 at 14:01 -0400, Matthias Clasen wrote:
>  I recently looked at a bug where somebody wanted to know how to
>  make lpr printers show up in the print dialogs, since in his
>  environment, lpr is used (bug 232009, if you are interested). 
>  Our default printing configuration uses cups and we don't want to show 
>  two printing systems in the print dialog by default, since that would
>  be confusing. It is however pretty easy to configure GTK+ to show
>  lpr instead of cups (or both, if you want) - if you know how to. 
>  
>  I wonder if we have a good place to put this kind of non-default
>  configuration information, maybe a howto section in the wiki, or
>  something like that ?
>  
>  And what (if any) are the steps I should take to make sure that 
>  useful information like this finds its way there ? 
A couple ideas:

1.  http://fedoraproject.org/wiki/Printing - seems self-explanatory, but
on the other hand I can't tell whether it was intended to hold user help
content.  That's what I'd search for if I were a new user.

2.  http://fedoraproject.org/wiki/FAQ - catchall for some common
problems, but again, this may be too "weedy" for that page.

3.  http://fedoraproject.org/wiki/Bugs/FC6Common - in the area called
"Less Common Issues," possibly?  There is also a "F7Common" page for
the
upcoming release.

Does a knowledge base system get easier to implement with Plone as the
engine for our web site?  I'm pretty sure it does, which would make
one-off issues much easier for users to enter and docs people to edit
into publication shape in small, bite-sized chunks that could entice new
Docs contributors to help out.

-- 
Paul W. Frields, RHCE                          http://paul.frields.org/
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