Folks, I've been using thunderbird as my email client for a long time and I've seldom had any issues with it, but now I'm having a strange problem and I'm not sure where to go for help. The issue is I use thunderbird as my email client for 3 email accounts. Thunderbird downloads my email for 2 of those accounts, for the third, which happens to be gmail, it tells me there are no new messages to download. The last email thunderbird downloaded for my gmail account is May 4. If I look at my gmail account using chrome it shows emails up to May 15. Also I receive my gmail email on my Samsung S7 smartphone and it shows all recent email up to May 15, so I don't think the issue is with gmail.
Does anybody know what might cause this behavior and how to fix it? Gmail is my primary email, so I really do need to get this fixed.
Any help is appreciated.
Thanks, Paolo
On 05/16/17 00:47, Paolo Galtieri wrote:
I've been using thunderbird as my email client for a long time and I've seldom had any issues with it, but now I'm having a strange problem and I'm not sure where to go for help. The issue is I use thunderbird as my email client for 3 email accounts. Thunderbird downloads my email for 2 of those accounts, for the third, which happens to be gmail, it tells me there are no new messages to download. The last email thunderbird downloaded for my gmail account is May 4. If I look at my gmail account using chrome it shows emails up to May 15. Also I receive my gmail email on my Samsung S7 smartphone and it shows all recent email up to May 15, so I don't think the issue is with gmail.
Does anybody know what might cause this behavior and how to fix it? Gmail is my primary email, so I really do need to get this fixed.
Any help is appreciated.
I'm assuming your gmail account is configured for IMAP.
The first thing I would try is:
Right click on the Inbox, select properties. In the General Information tab, click on "Repair Folder".
Actually my account is configured for pop. I tried the repair folder ansd it made no difference. I did find a solution. I renamed my gmail account entry on thunderbirrd and created a new entry for my gmail account with the same info. This ended up with thunderbird downloading email from late 2016 to the present, and is now downloading current email. Not a real solution, but I'll live with it.
Paolo
On 05/16/2017 12:35 AM, Ed Greshko wrote:
On 05/16/17 00:47, Paolo Galtieri wrote:
I've been using thunderbird as my email client for a long time and I've seldom had any issues with it, but now I'm having a strange problem and I'm not sure where to go for help. The issue is I use thunderbird as my email client for 3 email accounts. Thunderbird downloads my email for 2 of those accounts, for the third, which happens to be gmail, it tells me there are no new messages to download. The last email thunderbird downloaded for my gmail account is May 4. If I look at my gmail account using chrome it shows emails up to May 15. Also I receive my gmail email on my Samsung S7 smartphone and it shows all recent email up to May 15, so I don't think the issue is with gmail.
Does anybody know what might cause this behavior and how to fix it? Gmail is my primary email, so I really do need to get this fixed.
Any help is appreciated.
I'm assuming your gmail account is configured for IMAP.
The first thing I would try is:
Right click on the Inbox, select properties. In the General Information tab, click on "Repair Folder".
On 05/15/2017 11:10 PM, Paolo Galtieri wrote:
Actually my account is configured for pop. I tried the repair folder ansd it made no difference. I did find a solution. I renamed my gmail account entry on thunderbirrd and created a new entry for my gmail account with the same info. This ended up with thunderbird downloading email from late 2016 to the present, and is now downloading current email. Not a real solution, but I'll live with it.
It's likely that the authentication token for that account had expired. I don't know how you could force it to refresh that.
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Ed Greshko -
Paolo Galtieri -
Samuel Sieb