On 17/02/12 22:18, T.C. Hollingsworth wrote:
On Feb 17, 2012 4:28 PM, "Bob Goodwin" bobgoodwin@wildblue.net wrote:
This is a new install F-16/64 recently updated. Xsane is unable to detect the HP Scanjet 5370c scanner. Reports "no devices available."
It appears to be detected as a USB device:
[bobg@box6 ~]$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse (4-button) Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet
5300c/5370c
I do not usually have trouble getting this scanner working, normally just yum install xsane and it's ready to go. Not so today however and of course I needed it working half an hour ago!
Need help troubleshooting.
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
Did that before posting my message. hp-setup finds the HP-6840 on my LAN when I give it the address, not before, but can not find anything on the USB, reports "no device found," not even when I give it the ID "03f0:0701."
I'm beginning to suspect the scanner has died.
I have posted on the Sane mailing list this morning. Perhaps it could be a missing driver problem?
Tnx,
Bob