> Today's problem is solved. I e-mailed them this morning and they
> responded this afternoon. The dealer support guy [ZoomUsa] requested the
> system number, I provided it, and he immediately returned the password
> required with the necessary instructions.
That's good to hear; it means this dealer isn't locking the BIOS because
they are trying to hide something or wring more money out of you, and
probably have a more benign reason (maybe to stop people that don't know
what they're doing from accidentally bricking their machines). Anyway,
glad they were able to help you.
I would suggest putting in a good review of the dealer if possible. This lets others know
and is also encouraging to the dealer that his good actions are noticed.
Ranjan
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