Tim (from my tag line):
> Next time your service provider asks you to reboot your
equipment,
> ask them to reboot theirs, first.
Bill:
Do you really want the service provider to reboot their equipment?!
:)
After dealing with some alleged "tech support," sometimes you want to
reboot the person.
Actually my first ISP was really good, albeit expensive. If I dialled
in, and nothing seemed to work, I'd note down the IP I'd been assigned,
and send them an email about this when I did manage to log in. I'd get
an email back acknowledging it, often saying they've checked on that
piece of their gear, and that they'd given it a reboot (it's often the
simplest thing to do, to unstick equipment). If you were having
problems logging on, they'd ask you to dial a specific number, and
they'd watch the login. Then they could tell you if your modem was
faulty, needed different AT settings, or you'd mistyped your
credentials.
I suppose one reason that they were so good, is that before they became
an ISP they were a computing consultancy firm. Unfortunately, they got
bought out.
--
[tim@localhost ~]$ uname -rsvp
Linux 5.0.16-100.fc28.x86_64 #1 SMP Tue May 14 18:22:28 UTC 2019 x86_64
Boilerplate: All mail to my mailbox is automatically deleted.
There is no point trying to privately email me, I only get to see
the messages posted to the mailing list.
Computers are like dentists.
They have their uses, but they're both bloody pains.